Patient Accounts Representative

H2 Health • Full-time • Remote • 2w ago

Patient Accounts Representative | H2 Health | Remote

At H2 Health, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care.

Your Role:

As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.

- Review and process claims for accuracy and completeness before submission
- Monitor accounts receivable, follow up on unpaid claims, and resolve denials
- Communicate with patients regarding their accounts, balances, and insurance benefits
- Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
- Maintain patient account records with integrity, confidentiality, and attention to detail

High school diploma or equivalent; coursework in healthcare billing or finance preferred

At least 1 year of experience in medical billing, collections, or patient accounts
Strong understanding of insurance claims, EOBs, and reimbursement procedures
Familiarity with EMR/EHR systems and office software
Excellent communication, organization, and problem-solving skills
Ability to handle sensitive financial and medical information with discretion

Join our dynamic team and make a meaningful impact in the healthcare field!

Why H2 Health?

We’re more than a workplace, we’re a community.

Competitive hourly pay

Full benefits: medical, dental, vision, and 401(k) with match

PTO, paid holidays, and company-paid life insurance

Growth opportunities in healthcare administration and operations

Work-life balance with flexible scheduling options

Supportive, clinician-led team culture

Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

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