Multiple Locations (Remote)
Job Summary
support our administrative office. This position assists with coordination of patient care including intake, scheduling, medical records and reception work.
- Data enters patient information into the electronic health record (EHR);
- Coordinates patient scheduling and guarantees patient satisfaction by creating consistency and continuity with the patient’s schedules;
- Reviews medical record for completeness and is proactive to retrieve any missing information;
- Attaches documents related to patient files received via fax, scan or mail into the EHR;
- Monitors aged unsigned provider orders and submits requests for these to be signed to providers and tracks them closely per regulatory requirements;
- Receives and responds to written and verbal requests for medical records, transports/transfers records to requesting area;
- Reviews Face-to-Face and referral documentation for completeness/adequacy per regulatory requirements;
- Answers and transfers phones quickly and efficiently;
- Uses EHR to obtain and update patient demographic data accurately;
- Processes incoming/outgoing mail and faxes as needed;
- Assists management with typing, filing and computer related tasks as needed;
- Files, prints, faxes, copies, cleans, organizes and assembles new patient folders as assigned;
- Reviews patient charts for billing accuracy and follows up with any unmet requirements timely to ensure timely billing and documents appropriately;
- Provides backup to other Eden team members as assigned;
- Participates in information management and quality assurance performance improvement (QAPI) activities;
Requirements
- High school diploma or equivalent required
- General clerical, data entry and excellent organizational skills
- Healthcare experience preferred. Medical terminology desired.
- EHR medical record documentation experience preferred
- Able to communicate effectively in English verbally and in writing
- Working knowledge of computer software programs
- Valid driver’s license and reliable transportation
- Able to pass criminal background check and national sex offender clearance
- Must be able to physically report to administrative office for entire shift. This is not a remote position.
Pay Range
20.00-25.00
