We’re looking for a confident, relationship-driven operator who can manage key client accounts, nurture warm leads, and take ownership of selling and renewing high-ticket monthly packages. You should be comfortable presenting to clients, communicating clearly, and acting as a trusted partner who ensures both client satisfaction and strong retention.
This role is ideal for someone with:
- Experience working in creative or content creation agencies
- Experience in organic marketing or influencer marketing
- A strong background in sales, especially high-ticket service packages
This is a remote role requiring reliable internet access and communication tools.
Key Responsibilities
Client Management
- Serve as the primary point of contact for assigned clients
- Build long-term, trust-based relationships
- Ensure satisfaction, smooth workflows, and consistent communication
Sales Ownership
- Confidently sell and renew high-ticket monthly service packages
- Conduct sales calls with integrity and clear communication
- Manage renewals and maintain strong retention metrics
Lead Nurturing & Onboarding
- Support warm inbound leads and guide them through the pipeline
- Coordinate onboarding steps for new clients
- Ensure a streamlined client journey from first call to ongoing delivery
Client Retention & Upsell
- Identify opportunities for upsells or contract extensions
- Help clients understand new initiatives, added value, or expanded packages
Presentations & Reporting
- Lead client calls and presentations
- Deliver clear reports, insights, and performance summaries
- Provide recommendations that support client goals
- Experience in creative/content agencies or organic/influencer marketing environments
- Experience in organic/influencer marketing environments
- Proven ability to sell and renew high-ticket monthly packages
- Strong communication, problem-solving, and organisational skills
- Experience working with high-value or discerning clients
- Passion for client success, marketing strategy, and achieving results
- Fluent in English
- Equivalent experience
- Training and development to grow into a high-level operator
- Competitive base salary with performance-driven bonuses
- Work alongside organic marketing, influencer strategy, and consumer app brands
- Supportive, fast-moving team focused on results and innovation
