Overview
At Confluent Health, you’ll find an AMAZING culture because we want our employees to love coming to work and do what they love – helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support and resources to do AMAZING work. Come where you can flourish!
This position is responsible for collecting commercial, government, and patient balances by following the approved processes, policies and procedures set by the Regional Billing Organization
Our Full-Time Patient Financial Representative will Enjoy these Amazing Benefits:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free life and STD insurances
- Financial assistance for catastrophic life events
- New Parent Perks
- And more!
Responsibilities
This is a remote position.
Essential Functions (may include but not limited to)
1.Resolve patient accounts by following up on unpaid claims and/or claim denials.
2. Handle and answer all patient or insurance telephone inquiries.
3.Communicate clearly and in a positive manner with assigned staff.
4.Provide excellent customer service to team members and patients.
5.Other duties as assigned by Supervisor or Manager.
6.Handle and resolve issues of patients and insurance payers.
Qualifications
Qualifications:
Minimum Education/Experience
High School degree a or equivalent
Minimum of one (1) year of medical office and/or medical billing experience is required
Efficiency utilizing Microsoft Office Programs (i.e. Excel, Word, Outlook, etc.)
