Business Operations and Management
Remote
Contract/Temporary
Adecco is seeking a dedicated and detail-oriented HR Associate near Marlborough, MA. This fully remote position requires occasional in-office presence; therefore, candidates local to the Marlborough, MA area are preferred. This role focuses on providing exceptional service in a professional and confidential manner, assisting with inquiries related to HR policies, benefits, and documentation. If this sounds like the position for you, please read the summary and qualifications below.
- Location: Targeting candidates within commuting distance of 300 Value Way, Marlborough, MA
- Schedule: Monday-Friday, 9am-5pm with potential shift adjustment to 12pm-8pm starting April 2025
- Assignment Type: Temporary
- Pay Rate: $21 per hour
Duties and Responsibilities
- Primary Point of Contact: Address HR-related inquiries across multiple contact modes (phone, email, and ad hoc reports), specifically on W2s, 1095s, and HR policies.
- HR Systems Assistance: Help associates and managers navigate HR systems effectively.
- Documentation: Record call summaries and process details in the case management system.
- Issue Escalation: Partner with internal specialists and escalate complex cases to ensure thorough and timely resolution.
- Regulatory Compliance: Ensure compliance with all applicable TJX, state, city, and federal regulations.
- Process HR Transactions: Perform accurate and timely entry of HR transactions within the HCM system.
- Knowledge Building: Utilize internal resources to build familiarity with a variety of HR subjects.
- Project Support: Participate in special projects as assigned.
Qualifications
- Proven customer service skills with a strong commitment to confidentiality and professionalism.
- Proficiency in HR systems and experience with HCM systems preferred.
- Excellent communication skills, both written and verbal, with an ability to manage sensitive information effectively.
- Ability to navigate and reference HR policies, procedures, and resources to support associate inquiries.
- Flexible with potential schedule change to 12pm-8pm starting in April 2025.
If this sounds like the position for you, apply today with your up to date resume!
Pay Details:$21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
