Overview
Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Referral Coordinator to join our team!
At Pappas OPT, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!
This opportunity is ideal for an individual with a customer-first philosophy that WOWS them EVERY TIME! If this sounds like you, and you have a friendly personality, a desire to work with the public, and a willingness to treat all patients with the utmost kindness and consideration, even in the most trying of situations, then please apply today!
- Full Time
- Pay Rate: $17.50-$18.50/HR
- This position is Remote
Our Full-Time Employees Enjoy these Amazing Benefits:
- Employee-centric work culture from the top, down!
- Medical, dental, vision, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free life insurances
- Parental Perks
- And more!
Responsibilities
- Coordinating incoming referrals
- Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficiently schedule patient appointments for both new and existing patients.
- Interaction with physicians offices on the phone
- Coordinating with various staff to ensure patient/customer requests are handled appropriately and timely.
- Demonstrate amazing Customer Service and maintain HIPAA Compliance.
- Other Front Desk Duties as needed
Qualifications
- Previous experience in healthcare office setting, a plus.
- Working knowledge of insurance benefits, deductibles, co-payments related to the delivery of medical care, a plus.
- Must be outgoing, self-motivated, and driven to succeed. Great at follow up and follow through.
- Excellent multi-tasker in a fast-paced environment.
- Excellent interpersonal and communication skills, including phone presence and in writing.
- Excellent organizational skills and experience.
- AmaZing! customer service ethic and high expectations for quality.
- Proficient using the latest versions of Outlook, Microsoft Word, Excel, and general office equipment.
- Quick to pick up on new technology and eager to learn and grow with this position.
- Ability to relate to the public regardless of ethnic, religious, and socioeconomic status
AmaZing! Referral Coordinators Apply Today!
