Medical Billing – Self Pay Patient Advocate - Intake
On-Site or Remote
Starting Pay $16.00
The Self Pay Patient Advocate – Intake position is responsible for ensuring proper documentation for accurate patient billing.
Essential Functions/Duties
· Data entry to ensure accurate patient billing
· Assist Call Center with inbound calls from customers with billing inquiries
· Make outbound calls to validate active insurance coverage
· Collection of outstanding balances
· Assist customers with Compassionate Care applications
Qualifications:
Required Experience
· A minimum of six (6) months data entry experience
· A minimum of six (6) months customer service experience
· Ability to work independently or as an active member of a team
· Must possess empathic and professional written and verbal communication skills
· Knowledge and experience of computers and related technology, at an intermediate level
Preferred Experience
· A minimum of six (6) months working in a call center environment
· Healthcare/Revenue Cycle billing experience
· Sales/Collections experience
Education
· High school diploma or equivalent
Skills:
· Ability to calculate numbers, correct entries, and post to records
· Ability to gather data, compile information, and prepare reports
· Ability to use independent judgment and to manage and impart confidential information
· Ability to prepare routine administrative work
· Records maintenance skills.
· Knowledge of health care billing compliance regulations (basic)
· Knowledge and understanding of payor Explanation of Benefits (basic)
· Excellent internal and external customer service skills
Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination
