GoTo Telemed is seeking experienced, licensed Registered Dental Hygienists (RDH) to join our expanding teledentistry network. This is a flexible, 1099 independent contractor opportunity allowing you to deliver preventive dental care and patient education across multiple states using secure telehealth technology. We provide comprehensive support infrastructure including complete training, HIPAA-compliant digital platforms, insurance credentialing, billing services, supervising dentist network access, integrated EHR/EDI systems, professional liability insurance options, and an average of 200 network patients per month to ensure consistent patient volume and income potential.
Position Type: 1099 Independent Contractor
Work Schedule: Flexible – Set Your Own Hours
Location: Remote (Multi-State, U.S.)
Compensation Structure: Fee-for-Service Model
Patient Volume: Approximately 200 average monthly network patients assigned
Supervision Model: Licensed Dentist Available (Varies by State Regulations)
Clinical Patient Care & Assessment
- Conduct comprehensive teledentistry consultations with patients via secure, HIPAA-compliant video conferencing platform (GoTo Telemed)
- Perform virtual patient assessments including review of dental history, current complaints, past dental treatment, medical history relevant to oral health, and medication review
- Assess patient oral health status through synchronous (real-time video) and asynchronous (store-and-forward) teledentistry modalities
- Collect and transmit digital intraoral and extraoral images, radiographs, and clinical data to supervising dentist via secure platform
- Provide professional oral health assessments, screening for dental pathology, and identification of treatment needs
- Screen for early signs of dental caries, periodontal disease, oral cancer, and other pathological conditions
- Document all clinical assessments, findings, and recommendations in integrated Electronic Health Record (EHR) system
- Develop and implement individualized treatment recommendations within RDH scope of practice
- Educate patients on oral hygiene techniques, preventive care strategies, and disease management protocols
Preventive Care & Patient Education
- Provide comprehensive dental hygiene education addressing oral health maintenance, disease prevention, and treatment protocols
- Educate patients on proper brushing and flossing techniques using evidence-based methodologies
- Provide nutritional counseling related to oral health and dietary impact on dental disease
- Counsel patients on tobacco cessation, alcohol use reduction, and other lifestyle modifications affecting oral health
- Provide guidance on at-home fluoride varnish applications, antimicrobial rinses, and other preventive treatments (as permitted by state scope)
- Develop patient-specific home care instructions adapted for teledentistry delivery
- Support pain management strategies and post-operative guidance following dental procedures
- Conduct pre- and post-operative consultations with patients undergoing dental treatment
- Provide oral health instruction to patients with special needs, including pediatric, geriatric, and medically complex populations
- Create and share educational materials addressing common dental conditions, prevention strategies, and treatment options
Collaboration with Supervising Dentist
- Maintain regular, professional communication with assigned supervising dentist(s) through secure messaging, phone consultation, or videoconference
- Transmit comprehensive patient assessment data, digital images, radiographs, and clinical findings to supervising dentist for diagnosis and treatment planning
- Obtain supervising dentist approval for treatment recommendations before communicating final plans to patients
- Seek consultation from supervising dentist regarding complex cases, medically compromised patients, or findings outside standard assessment protocols
- Comply with all state-specific supervision requirements including chart review, treatment plan approval, and documentation standards
- Ensure all teledentistry patient encounters comply with supervising dentist-approved protocols and clinical guidelines
- Document all consultations with supervising dentist including date, time, nature of consultation, and clinical decisions made
- Maintain professional relationship with supervising dentist through regular case discussions, quality review, and continuous improvement feedback
Interprofessional Collaboration with Medical Practitioners
- Participate in interprofessional care coordination between teledentistry and medical practitioners when indicated
- Identify and communicate oral-systemic health connections relevant to patients' medical conditions (diabetes, hypertension, cardiovascular disease, etc.)
- Coordinate care with physicians, nurse practitioners, and other medical professionals when oral health impacts medical management
- Utilize integrated electronic health records for seamless information sharing with medical team members
- Refer patients to medical practitioners when dental findings suggest need for medical evaluation or follow-up
- Receive referrals from medical practitioners for dental evaluation of conditions with oral-systemic implications
- Participate in interdisciplinary case conferences regarding complex patient presentations
- Maintain awareness of patients' medical conditions, medications, and medical history impacting dental care planning
- Support chronic disease management through oral health interventions and patient education
Digital Platform & Technology Proficiency
- Utilize GoTo Telemed secure video conferencing platform proficiently for all patient consultations
- Access and document patient information accurately in integrated Electronic Health Record (EHR) system
- Operate intraoral camera equipment to capture high-quality digital images for clinical assessment
- Understand and comply with Electronic Data Interchange (EDI) standards for claims submission and insurance verification
- Maintain competency with secure messaging system for patient and provider communication
- Use appointment scheduling and patient management features within GoTo Telemed platform
- Troubleshoot basic technical issues independently; escalate complex technical problems to dedicated platform support team
- Complete all mandatory HIPAA security and privacy training prior to patient contact
- Maintain awareness of telehealth-specific documentation requirements and billing code standards (D9995, D9996)
- Protect patient privacy and maintain confidentiality at all times during digital interactions
Administrative & Business Responsibilities
- Submit accurate, timely documentation of all patient encounters for billing and compliance purposes
- Coordinate appointment scheduling and patient communication through GoTo Telemed platform
- Respond promptly to patient inquiries and follow-up requests
- Communicate availability and scheduling changes proactively to GoTo Telemed operations team
- Maintain organized records of patient consultations, assessments, and treatment recommendations
- Comply with all contract terms, compensation arrangements, and billing requirements
- Maintain proper business records as 1099 independent contractor
- Respond to credentialing verification inquiries from insurance companies and regulatory agencies
- Cooperate with quality assurance audits, chart reviews, and compliance monitoring activities
- Provide feedback regarding patient flow, scheduling efficiency, and platform functionality
Professional Development & Quality Assurance
- Complete comprehensive initial training program covering teledentistry platforms, protocols, clinical guidelines, and compliance requirements
- Maintain current, unrestricted RDH licensure in all states where patient care is delivered
- Maintain current CPR/BLS certification
- Participate in ongoing competency assessments and quality improvement initiatives
- Engage in continuing education per state dental board requirements and professional standards
- Participate in peer review and quality improvement processes as scheduled
- Report clinical or technical issues impacting patient safety immediately to supervising dentist and GoTo Telemed management
- Stay current with evidence-based teledentistry practices and evolving regulations
- Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)
Education & Licensure (Non-Negotiable)
- Graduation from an accredited Dental Hygiene Program (Associate degree minimum; Bachelor's degree preferred)
- Current, active Registered Dental Hygienist (RDH) license in at least one U.S. state
- Unrestricted RDH license with no disciplinary history, sanctions, or board actions
- Current CPR/BLS (Basic Life Support) certification or ability to obtain within 30 days of hire
- Clean background check with no criminal convictions or pending charges
- Ability to obtain multi-state RDH licensure (via Dentist and Dental Hygienist Licensure Compact or individual state licensure)
Clinical Experience
- Minimum 2 years of clinical dental hygiene practice experience in direct patient care setting
- Demonstrated competency in dental hygiene assessment, patient education, and preventive care delivery
- Experience with digital imaging, intraoral cameras, and electronic health records preferred
- Prior teledentistry or telehealth experience preferred but not required
- Experience in preventive dentistry, patient education, and health coaching
- Evidence of ability to work independently and make appropriate clinical decisions within scope of practice
Technical & Compliance Requirements
- Proficiency with video conferencing technology and digital platforms
- Understanding of HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
- Familiarity with Electronic Health Records (EHR) systems and basic EMR navigation
- Reliable, high-speed internet connection (minimum 15 Mbps upload/download speeds recommended for HD video)
- Access to private, secure workspace free from patient confidentiality breaches
- Backup internet connection or mobile hotspot capability recommended
- Competency with email, scheduling systems, and digital documentation
- Ability to operate or quickly learn to use intraoral camera equipment
- Understanding of EDI standards and dental billing basics
Professional Requirements
- Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
- Commitment to continuous compliance monitoring and quality improvement
- Professional references available from prior employers or supervising dentists
- Demonstrated reliability and professional responsibility
- Willingness to participate in teledentistry-specific training and competency assessment
- Agreement to maintain confidentiality and comply with all HIPAA requirements
Communication & Patient Care Skills
- Excellent verbal and written communication abilities
- Ability to clearly explain complex dental information to diverse patient populations
- Strong listening and empathy skills for patient-centered care delivery
- Professional demeanor and positive patient rapport-building abilities
- Ability to work independently while maintaining collaborative relationships with supervising dentist
- Responsive to patient questions, concerns, and follow-up requests
- Strong time management and organizational skills
- Adaptability to diverse patient populations and clinical scenarios
- Ability to follow protocols precisely while exercising clinical judgment
PREFERRED QUALIFICATIONS
- Prior teledentistry or remote patient care experience (1+ years)
- Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
- Bachelor of Science in Dental Hygiene degree
- Expanded function certification (SDF application, fluoride varnish, sealant application, etc.)
- Community health or public health dental hygiene background
- Experience in school-based or community dental programs
- Bilingual or multilingual capabilities
- Experience with specific EHR platforms (Dentrix, Eaglesoft, Open Dental, Curve Dental)
- Advanced certification in oral health education or prevention
- Experience working with medically complex or underserved populations
- Knowledge of medical-dental collaboration and oral-systemic health concepts
- Prior experience with dental billing codes and insurance verification
Professional Liability Insurance Program
- Discounted group malpractice insurance rates available (you responsible for premium)
- Subsidized rates negotiated with dental-specific carriers
- Coverage tailored for teledentistry RDH scope of practice
- Optional enrollment at discounted rates vs. individual policies
Platform & Technology Infrastructure
- Complete HIPAA-compliant teledentistry platform access provided at no cost
- Secure video conferencing system with 99.9% uptime guarantee
- Integrated Electronic Health Record (EHR) system with patient history, imaging, and treatment documentation
- Intraoral camera and digital imaging integration
- Appointment scheduling and patient management system
- Secure messaging system for patient communication
- Encrypted data storage and backup systems
Credentialing & Compliance Support
- Comprehensive insurance network credentialing across major dental plans
- RDH license verification with state dental boards
- Background check processing
- Supervised practice credentialing with assigned supervising dentist(s)
- Ongoing license monitoring and renewal reminders
- Regulatory compliance documentation and templates
- CDT code and billing code guidance
Billing & Payment Services
- Professional dental billing services with insurance expertise
- Claim submission to all major payers (private, Medicaid, Medicare)
- Electronic Data Interchange (EDI) integration for claims processing
- Insurance eligibility verification prior to patient consultations
- Explanation of Benefits (EOB) management
- Claim denial response and appeal support
- Patient payment processing and collections support
- Detailed encounter reporting and revenue tracking
- Dedicated billing team available during business hours
Patient Management & Support
- Approximately 200 average monthly network patients assigned to your profile
- Appointment scheduling coordination and patient reminders
- New patient intake processing and verification
- Patient communication support via secure platform
- Treatment plan delivery and patient engagement
Training & Professional Development
- Comprehensive onboarding program covering:
- GoTo Telemed platform orientation and hands-on training
- HIPAA compliance and security training
- Teledentistry-specific clinical guidelines and protocols
- Supervising dentist introduction and collaboration framework
- Digital imaging and intraoral camera operation
- EHR system navigation and documentation standards
- Insurance billing, codes (D9995, D9996), and claims submission
- Patient communication strategies for virtual care
- Troubleshooting and technical support procedures
- Competency assessment upon training completion
- Ongoing continuing education opportunities and resources
- Access to teledentistry webinars and training updates
- Mentorship and quality improvement feedback
Supervising Dentist Network
- Access to network of licensed, credentialed supervising dentists
- Supervising dentist assignment based on state regulations and patient needs
- Dentist availability for real-time consultation via phone, secure messaging, or videoconference
- Support for state-specific supervision requirements and compliance
- Collaborative practice protocols and treatment plan approval systems
- Emergency consultation availability
Technical Support & Operations
- 24/7 technical support team for platform and connectivity issues
- Dedicated account manager for operational support
- Regular platform updates and feature enhancements
- Data security and HIPAA compliance oversight
- Performance monitoring and quality assurance feedback
- Scheduling support and patient flow optimization
- Regular communication regarding system updates and changes
Network & Collaboration Opportunities
- Access to GoTo Telemed provider network for patient referrals
- Visibility in patient directory and provider search
- Collaboration with medical practitioners in interprofessional care model
- Continuing education through network partnerships
- Professional networking events and provider community
PATIENT VOLUME & INCOME POTENTIALAverage Patient Assignment
Network Patients Provided:
- Approximately 200 average monthly network patients will be assigned to your profile
- Patient volume ensures consistent consultation opportunities
- Patient mix varies by geography, specialty focus, and practice setting
- New patients sourced from GoTo Telemed's marketing and provider referral network
