Work Mode
Remote in Country
Requisition ID
616897
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Shift Hours: 8:00 AM - 5:00 PM
About this role:
The Pre-Authorization Specialist I is responsible for performing proficient benefit verification and pre-authorization functions with insurance carriers, within an established time frame, for new pre-surgical cases submitted to the Pre-Authorization Support Department.
Work Mode
At Boston Scientific, we value collaboration and synergy. This role follows a remote work model.
Relocation
Relocation assistance is not available for this position at this time.
VISA
Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time
Your responsibilities include:
- Answers incoming calls received through the toll free Pre-Authorization Support ACD and provides appropriate call/case handling
- Performs benefit verification, pre-surgical authorization for new pre-surgical cases, and appeals by working closely with all payers
- Review and understand payer denials, determining appropriate next step according to payer appeal guidelines and internal BSC process.
- Utilizes proficient knowledge in Microsoft Office and database management to document case status, actions, and outcome
- Communicates and builds relationships with HCP offices and sales representatives in regards to all inquiries for the handling of cases, i.e., missing case information, benefits etc.
- Notifies the appropriate internal departments based on receipt of information that department needs to be aware of including complaint handling/adverse event notifications
- Utilizes customer service skills in engaging with customers, communicating with sales representatives, and working in teams in a call center environment to expedite processing of cases
- Maintains current metric standards
- Provides competitive levels of support to the functions of the internal team, Health Care Professional offices, and BSC sales representatives
- Suggests continuous process improvements
- Coordinates with lead and supervisor with regard to complicated cases
Required qualifications:
- High School Diploma or equivalent
- Minimum 2-years authorizing medical procedures/surgeries with commercial, Medicare, Medicare Advantage, and worker’s comp payers. (pain management/spine preferred)
Work Requirements:
- Secure home office space with ability to protect HIPAA sensitive materials.
- Designated workspace that is free from distractions.
- Home office desk, and chair.
- Reliable high-speed internet connection
Requisition ID: 616897
Minimum Salary: $35984
Maximum Salary: $61152
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
