Who We Are
Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging
Your Role
Accounts Receivable Specialist I
Work Location: 100% Remote/Virtual. You must be located in AL, AZ, CA, GA, NY, OR, TX or WA states
Compensation: $25.00 to $28.00 per hour. The offered base compensation may vary depending on factors including location, local market data and your unique skills, and experience
Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay
As an Accounts Receivable Specialist I with us, you'll own a book of accounts while working in a fast-paced environment, primarily supporting our Collections needs. You’ll balances daily and month end accounts receivable to general ledger balances and investigate outstanding invoices, making collection calls, negotiating payment terms, and processing liens for collections, when necessary
What You’ll Be Doing
Essential Functions
- Responsible for accounts receivable collections, communicating with customers about payment confirmations, maintaining department email inbox, billing discrepancies and questions; working with the customer service department to resolve discrepancies
- Enters data into accounts receivable general ledger accounts
- Daily - Processing Customer Credit Card Payments
- As Needed – Review Billing records to research double pay issues or billing errors which cause delay in payment
- Collect on all open AR for assigned part of the alphabet
- Cash posting
- Communicating with customers and internal staff to resolve invoice dispute issues.
- Monitoring credit department email inbox
- Processing customer credit applications; Credit Reference Check and D&B Reports
- Other AR projects as requested by Manager
What We’d Like to See from You
Required
- High School graduate or GED
- High level of motivation, strong work ethic and ability to prioritize
- Effective interpersonal skills
- Comfortable working cross functionally with other teams/departments
Highly Desired
- 1-3 years’ experience in collections processes and A/R cycle
- Excellent aptitude with Math and Excel (Equations, V-Lookups, Pivot Tables, etc.)
- Basic understanding of principles of Finance and Accounting
