Urban Electric Power is redefining the energy storage industry by creating safe, sustainable, and cost-effective battery solutions based on zinc manganese dioxide technology. Our mission is to accelerate the global transition to clean energy by delivering scalable systems that support grid stability, renewable integration, and energy resilience. We’re committed to innovation, sustainability, and real-world impact.
About the Role
We are seeking a motivated and detail-oriented Salesforce Intern to join our Business Operations & Technology team at Urban Electric Power. As an intern, you’ll help optimize and enhance our Salesforce platform to support sales, operations, and customer engagement. You’ll gain hands-on experience configuring workflows, building reports, and supporting cross-departmental projects that improve how our teams use data and automation.
This is a paid internship, offering an hourly rate between $25 and $32, depending on your experience and availability.
Responsibilities
- Assist in the configuration and maintenance of Salesforce objects, fields, and workflows to support business processes
- Build and update reports, dashboards, and data visualizations for sales, operations, and management teams
- Support data cleanup, migration, and validation activities to maintain CRM data accuracy and consistency
- Collaborate with end-users to gather requirements and troubleshoot system issues
- Participate in testing new features, integrations, and updates to ensure smooth implementation
- Help document system changes and create training materials for new users
- Contribute ideas for automation and process improvements within the Salesforce ecosystem
- Attend team meetings, participate in mentorship sessions, and share progress on assigned projects
- Currently pursuing (or recently completed) a degree in Business Information Systems, Computer Science, Data Analytics, or a related field
- Familiarity with CRM systems, preferably Salesforce (Trailhead modules or certification a plus)
- Strong analytical and problem-solving skills, with attention to detail
- Basic understanding of data management, workflow automation, and reporting tools
- Proficiency with Excel or Google Sheets; experience with SQL, Python, or BI tools is a plus
- Good communication skills and ability to work collaboratively in a hybrid or remote environment
