Job Description:
An SMB Account Executive Team is responsible for prospect inquiries and also assisting customers through a digital transaction. They also work closely with and provide direction to the extended account team (solution engineers, business development reps and customer success managers), to identify the best 'plan of attack', increase efficiencies, and develop winning tactics and strategies for your accounts.
Who you’re committed to being:
- You enjoy learning and are open to new ways of doing things.
- You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
- When communicating you are self-aware, insightful, and proactive.
- You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
- You believe in continuous improvement and request frequent feedback from others.
What you'll do:
- Work with the Digital Sales leader to help enhance internal digital sales processes.
- Guide new and existing customers through the digital sales motion (web chat, email, etc) by answering questions and helping them understand Pluralsight’s value proposition.
- Work with Account Executives to ensure accounts are transitioned to the correct segments.
- Build relationships with customers, identify and care for customer needs, maintain accuracy in Salesforce, develop processes for meaningful customer experience, and identify companies who visit the website.
- Own each moving piece of the digital sales motion; identifying bottlenecks and making recommendations on improvements to drive process improvements, bookings and revenue.
- Ownership of the full sales cycle from lead creation to closed won
- Weekly, monthly and quarterly forecasting of revenue
- CRM data accuracy and input throughout the sales cycle
- Working closely with the extended partnership team
- Be accountable for consistently generating pipeline revenue
- A standout teammate that goes above and beyond
Experience you'll bring:
- 1-3 years of sales experience
- Experience managing a pipeline and closing contracts
- Excellent verbal, written and presentation communication skills both with customers
- Experience with Salesforce or similar CRM tools preferred
Requirements:
- 1-3 years of sales experience
Why you'll love working here:
- A collaborative, not cut-throat sales environment
- We build extraordinary salespeople through an emphasis on coaching, personal development, and growth
- World-class enablement to support our entrepreneurial AEs - resources and processes that support the sales (versus getting in your way)
- Comp packages that recognize performance with obtainable OTEs and realistic quotas
- Unlimited PTO
- 16+ weeks parental leave (16 weeks + 6 weeks flex time for primary caregiver)
- Comprehensive medical coverage for you and your family.
- Hybrid work models, blending the best of work-from-home independence and in-office team collaboration
Travel Requirements
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.
Physical and Mental Requirements
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
The annual base salary + variable for this role is $81,000 - $90,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.
Applications must be submitted within 90 days after the initial posting date to be considered.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
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