Job Type
Full-time
Description
The Role: Sales Operations Administrator
Who You Are:
You are a tenacious, self-driven professional with the fortitude to build a territory. You’re ready to be at the forefront of market innovation and growth. You’re not looking for just another sales job, you want to make a significant impact in the emergency communication industry, providing essential, code-required services to commercial office and multifamily property management sectors.
Who We Are:
Established in 1989 and a four-time winner of DFW Top Workplaces in 2020-2023, Kings III is a growing, dynamic company. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.
More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!
What You’ll Do:
- Provide customer service to potential clients and current customers
- Answer inbound calls and emails in a timely fashion
- Distribute inbound leads via phone and email
- Process new service agreements
- SalesForce data entry
- Create and maintain Excel spreadsheets
- Assist with miscellaneous sales rep requests
- Research and resolve installation instruction discrepancies
- Work as a team with employees in all departments
- Other duties as assigned
What You’ll Bring:
- High school diploma or equivalent
- At least two years experience in sales support, administrative, or related position
- Proficient computer skills, MS Office, and SalesForce
- Type 45 WPM
- Must be able to work well with others
- Able to work in fast-paced environment
- Attention to detail
- Excellent organizational skills and ability to handle multiple tasks
- Sedona and Manitou experience are a plus
What We Do:
Our mission statement is simple - We provide critical communications services to help people in distress.
Our Core Values are even simpler:
1. Honesty & Integrity
2. Service to the customer above all else
3. Do what is right
4. Good enough is not good enough: pursue excellence
5. Encourage individual initiative and growth
By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.
Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.
What’s in it for you:
- Medical insurance with 1 HSA and 2 PPO plan options
- Dental, vision, life, short- and long-term disability insurance
- 401k with company contribution
- Employee Assistance Program (EAP)
- Company paid telemedicine 24/7 access
- 8 paid holidays, plus 1 floating holiday
- 15 days of PTO accrued in year 1
- Generous referral bonus program
- Work life balance (a must!)
- Team building, company events, attendance at our annual meeting and fun night, and other fun events
- Relaxed professional dress code
Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Salary Description
$18.50 per hour
