A company is looking for a Customer Care Analyst to provide exceptional service and support to customers remotely.
Key Responsibilities
- Respond to and resolve customer requests via phone and written correspondence
- Meet department standards for attendance, productivity, and quality
- Manage multiple tasks in a fast-paced environment while ensuring accurate data entry
Required Qualifications
- Experience in a customer service environment
- Ability to work remotely with a high-speed internet connection
- Engagement in team activities, including on-camera participation
- Capability to multi-task and adapt to changing needs
- Must not require sponsorship for employment now or in the future
