Position Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as an Energy Advisor & Application Processor. This role involves guiding customers through energy-related programs, processing applications, and providing exceptional support to ensure clients maximize available opportunities. This is a remote position, offering flexibility and the chance to work from the comfort of your own home.
Key Responsibilities:
- Customer Support: Act as the primary point of contact for clients, addressing inquiries related to energy programs and services.
- Application Processing: Review, verify, and process applications for energy-related programs efficiently and accurately.
- Program Guidance: Educate customers on eligibility requirements, benefits, and the application process for energy assistance programs.
- Data Management: Maintain accurate records and ensure all application data complies with company policies and regulations.
- Problem Resolution: Proactively identify and resolve issues, ensuring a seamless experience for clients.
- Collaboration: Coordinate with internal teams to streamline processes and address client needs promptly.
Qualifications:
- Strong interpersonal and communication skills.
- Attention to detail and accuracy in data processing.
- Proficiency in navigating online tools and databases.
- Ability to work independently and manage time effectively in a remote setting.
- Prior experience in customer service or administrative roles is a plus.
Why Join Us?
- Enjoy a fully remote work environment.
- Access to opportunities across 50+ job categories.
- Benefit from expert resources, webinars, and career events.
- Join a supportive team committed to professional growth and excellence.
How to Apply:
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Take the next step in your career—apply now and become part of a team dedicated to making a positive impact in energy programs.
Note: This is a remote opportunity, open to candidates with a passion for customer service and process excellence.
