The Sales Operations Manager will manage contract creation, compliance, and reporting, including maintaining spreadsheets and SharePoint, and handling non-standard document retention. This position will create contracts from templates, manage the signing process via Docusign, and compile contract packages. You will conduct research to ensure contracts and ROS are submitted for commission purposes, enter sales activities into Salesforce, and prepare sales reports. Strong attention to detail, excellent communication skills, and proficiency in Microsoft Office Suite are essential for this role.
Job Responsibilities:
- Contract Creation: Create contracts from templates, send contracts via Word and PDF form back to sales, and send for counter signature to authorized signers via email or Docusign once the client-signed agreement is received. Once the executed agreement is received, create the ROS, put together the contract package, and email it to the team.
- Research on Contract/Commissions: Conduct research to ensure ROS and/or contracts were submitted and processed for commission purposes. Handle any other contract-related questions or requests from the sales team, while commissions questions or issues are managed by another team.
- Entering sales activities and opportunities from the sales team into Salesforce.
- Exporting and preparing sales reports in Excel.
- Preparing formal reporting to executive management on a weekly basis.
- Updating and maintaining Salesforce data.
- Pulling ad hoc reporting.
- Collaborating with the competitive intelligence team.
Job Requirements:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite, especially Excel and Word.
- Experience with IntelAgree contacting software preferred, but not required
- Experience with contract management and compliance.
- Ability to work independently and manage multiple tasks simultaneously.
- Familiarity with Docusign and other contract management tools is a plus.
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