We are seeking a highly motivated and customer-focused Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support to our clients through live chat. This is a remote position, so you will be able to work from the comfort of your own home.
Responsibilities:
- Respond to customer inquiries and provide support through live chat
- Resolve customer issues and complaints in a timely and professional manner
- Provide accurate and up-to-date information to customers
- Collaborate with other team members to ensure customer satisfaction
- Meet or exceed performance metrics, including customer satisfaction, response time, and resolution time
Requirements:
- High school diploma or equivalent
- Excellent written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Experience with live chat or customer service is a plus
If you are a self-starter with a passion for customer service, we encourage you to apply for this exciting opportunity.
