Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our members are at the heart of everything we do. In the face of ever-growing climate risk, they deserve an insurance company that cares about them. We aim to stick with our members through thick and thin.
We use efficient technology that lets homeowners buy directly from us to keep costs down. This is the essence of Kin. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:
- Built In Chicago's Best Places to Work, Midsize Companies (2021-2024).
- Forbes' America's Best Startup Employers (2021- 2023).
- Inc. 5000 Fastest-Growing Private Companies.
- Forbes’ Fintech 50.
Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.
So, what’s the role?
Kin Insurance is seeking Bilingual Licensed Sales Agents to join our growing Operations Team! As a Sales Agent, you will play a crucial role in driving the growth of our business by connecting with homeowners and promoting our insurance products.
In this role, you have the opportunity to connect with individuals to provide important consultation for not only their home insurance needs but also other products such as auto and flood insurance. Best of all, this role requires no cold calling; you will receive qualified leads that are brought in from our Marketing team. You will help to develop the best policies to protect the insured’s home alongside building customized quotes to ensure they receive the best service possible.
A day in the life could include:
- Connecting with customers via calling, email, and text; actively engaging with potential customers to understand their insurance needs and present suitable solutions
- Effectively communicating the unique features and benefits of Kin products to potential customers, addressing any inquiries or concerns they may have
- Working primarily with leads provided by the company to maximize your sales potential and conversion rate.
- Consistently following up with your prospects utilizing phone, text, and email to stay in contact and drive toward the sale
- Meeting and exceeding sales targets on a regular basis by employing persuasive sales techniques and actively seeking new business opportunities
- Collaborating with cross-functional teams, including underwriters and customer service representatives, to ensure a seamless customer experience
- Maintaining accurate and up-to-date records of customer interactions and sales activities using our CRM system.
- Building custom policies for each customer using internal tools and systems
- Educating customers on the finer points of home insurance to ensure their best understanding
- Staying updated on industry trends, product knowledge, and competitor offerings to effectively position Kin
I’ve got the skills… but do I have the necessary ones?
- An active Property & Casualty license
- Ability to communicate fluently in Spanish
- Excellent communication and interpersonal skills, with the ability to build rapport and effectively engage with diverse audiences
- Strong negotiation and persuasion skills, with a natural ability to close deals
- Self-motivated and results-oriented, with a demonstrated commitment to achieving and exceeding sales targets
- Ability to meet and exceed sales targets on a regular basis by employing persuasive sales techniques and actively seeking new business opportunities
- Exceptional time management and organizational skills, with the ability to prioritize tasks and deadlines
- Proficiency in using CRM software and other tools/softwares
Shift Requirements
Monday-Friday: 11:00am - 8:00pm CST
Your flexibility allows you to work one Saturday shift every 4-6 weeks (w/ one day scheduled off during the week; 5 day work week)
Oh, and don’t worry, we’ve got you covered!
- Medical, dental and vision insurance
- 16 days of PTO, plus federal holidays and two floating holidays
- Remote work
- Generous equity package
- 401K with company match
- Parental leave
- Continuing education and professional development
- The excitement of joining a high-growth Insurtech company and seeing your work make an impact
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For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.
For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.
State locations and specifics are subject to change as our hiring requirements shift.
About Kin
Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.
EEOC Statement
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
