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Part-Time Call Center Representative - Bilingual
Nashville, Tennessee (Remote)
Posted 1 day ago
Job Details
Summary
- Salary: $17.50 - $18 per hour
- Type: Temporary
- Education: High School
- Category: Office and Administrative Support Occupations
- Reference: AB_4569629
Job Details
We are seeking a dedicated and professional Customer Service Representative. This role involves addressing customer inquiries, complaints, and recommendations with the utmost professionalism, in accordance with company policies. The ideal candidate will assist customers with billing questions, payments, and payment arrangements, as well as handle service outages and dispatching tasks.
- Salary: $17.5 - $18 per hour
- Shift: Second
- Work hours: 10 PM - 2 AM
- Education: High School
Responsibilities
- Addressing Queries and Complaints: Professionally handle customer inquiries, complaints, and recommendations in a manner consistent with company policies.
- Billing Assistance: Assist customers with billing questions, payments, and payment arrangements.
- Service Outages and Dispatching: Handle service outages, dispatching, and manage starting, stopping, and changing service requests.
- Bilingual: Dedicated to providing exceptional customer service and resolving issues promptly.
- Knowledge: Knowledge of billing processes, payments, and payment arrangement procedures.
- Various Customer Service Tasks: Ability to handle various customer service tasks, including addressing service outages and dispatching.
Skills
- Call Center Support
- Call Center
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- Interpersonal Sensitivity
- Basic Software Skills
- Typing Skills
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
About Randstad
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent, or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Accommodation
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Compensation and Benefits
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Get in Touch
We are here to help you with your questions.
Kyrstie Remington
Email: kyrstie.remington@randstadusa.com