Job Title: Customer Service Representative
Company Name: Cambridge Mind Body
Location: Cambridge, MA 02140
Summary:
Cambridge Mind Body is seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. If you have a passion for providing exceptional service and thrive in a fast-paced environment, this role is perfect for you. As a Customer Service Representative, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and efficiency.
Responsibilities:
- Respond to customer inquiries via phone, email, and in person
- Assist customers with product information and purchase transactions
- Resolve customer complaints in a timely and empathetic manner
- Maintain a positive, empathetic, and professional attitude toward customers
- Collaborate with other team members to ensure excellent customer service
Requirements:
- High School Diploma or equivalent
- Less than 1 year of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving abilities
Salary: $39,000 per year
Employment Type: Full-Time
Benefits:
- Competitive salary
- Health insurance
- Paid time off
- Professional development opportunities
Why Join Us:
At Cambridge Mind Body, we pride ourselves on our positive company culture and commitment to employee growth. Joining our team means being part of a supportive environment where your contributions are valued. We offer a range of benefits to ensure our employees feel appreciated and motivated.
Opportunities:
This position offers opportunities for career advancement within the company. We provide training and development programs to help you grow both personally and professionally.
Apply Today:
If you are passionate about customer service and eager to join a company that values its employees, apply now to become a Customer Service Representative at Cambridge Mind Body.
Inclusive and Non-Ableist Language:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin