Job Title: Customer Service Representative
Company Name: Cambridge Mind Body
Location: Cambridge, MA 02140

Summary:
Cambridge Mind Body is seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. If you have a passion for providing exceptional service and thrive in a fast-paced environment, this role is perfect for you. As a Customer Service Representative, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and efficiency.

Responsibilities:

Respond to customer inquiries via phone, email, and in person
Assist customers with product information and purchase transactions
Resolve customer complaints in a timely and empathetic manner
Maintain a positive, empathetic, and professional attitude toward customers
Collaborate with other team members to ensure excellent customer service

Requirements:

High School Diploma or equivalent
Less than 1 year of customer service experience
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong problem-solving abilities

Salary: $39,000 per year
Employment Type: Full-Time
Benefits:

Competitive salary
Health insurance
Paid time off
Professional development opportunities

Why Join Us:
At Cambridge Mind Body, we pride ourselves on our positive company culture and commitment to employee growth. Joining our team means being part of a supportive environment where your contributions are valued. We offer a range of benefits to ensure our employees feel appreciated and motivated.

Opportunities:
This position offers opportunities for career advancement within the company. We provide training and development programs to help you grow both personally and professionally.

Apply Today:
If you are passionate about customer service and eager to join a company that values its employees, apply now to become a Customer Service Representative at Cambridge Mind Body.

Inclusive and Non-Ableist Language:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin

Cambridge Mind Body

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Customer Service Representative