Overview
See what makes this opportunity unique — watch a quick overview video. Job Preview Video
Ready to make a difference, and be part of a team that does the same?
At Carenet Health, we turn everyday conversations into meaningful connections that help people take charge of their health.
As an Engagement Specialist, you’ll work on-site at our San Antonio contact center (11845 I-10, Suite 400, San Antonio, TX 78230), reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way, you’ll be the reason someone gets the care they deserve.
This role is perfect for you if:
You love a fast pace and hitting goals that actually mean something.
You’re a natural listener who can build trust and stay patient, even when a call gets tough.
You’re comfortable using technology and multitasking while keeping the conversation human.
You take pride in turning “maybe later” into “let’s do it today.”
You enjoy being part of an energetic, collaborative team environment.
Responsibilities
Compensation & Benefits
At Carenet Health, we truly value the expertise and dedication of our team members — and we show it through a competitive and supportive package:
Pay: $15.00 per hour
Benefits include:
Health, dental, and vision insurance
401(k) plan with company match
Paid time off (PTO) and paid holidays
Flexible spending accounts (FSAs)
Employee wellness programs
Career development and growth opportunities
Additional Information
Completion of assessments may be required before moving forward in the hiring process.
Assessments must be completed independently, any unauthorized completion (during or after the process) will result in disqualification or termination.
Qualifications
Here’s what helps you thrive in this role:
High School Diploma or GED (required and verified during background check)
Strong computer skills — data entry, screen navigation, and solid keyboarding speed
Experience using Microsoft Outlook and Word
Excellent customer service skills and a friendly, compassionate tone
Ability to stick to schedules and daily tasks
Great oral and written communication skills
Genuine empathy and care for others
All required equipment is provided by Carenet Health, just bring your motivation and team spirit!
If you’re ready to bring empathy, energy, and genuine care to every call — and want to be part of a supportive, in-person team that celebrates wins together — we’d love to have you on board.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Protect Yourself from Recruitment Scams
At Carenet Healthcare, we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing fake offer letters.
Carenet communicates using our e-mail domain: @carenethealth.com
To report suspicious job ads or emails, email our recruiting team at recruiting@carenethealth.com and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).
If you believe you have been a victim of a crime, contact the local authorities or the FBI’s Internet Crime Complaint Center at ic3.gov.
For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Req#: 4962
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