Lyssn.io, Inc. (Lyssn) is the most advanced and established AI for the next generation of behavioral healthcare and human services, supporting training, assessment, automation, and improvement.
As we continue to grow, we are looking for an experienced, strategic, and hands-on Controller to lead and scale our financial operations. As a key member of the leadership team, you’ll be responsible for building and managing a strong financial foundation as we grow. This role is ideal for someone who thrives in dynamic SaaS environments and brings a balance of high-level strategic thinking and hands-on execution. You'll help shape the financial infrastructure of a mission-driven, fast-paced, and tech-forward organization.
Working at Lyssn
We founded Lyssn with a single conviction: Health and well-being is a basic human right, and people who are suffering should have access to the best quality treatments. Our vision is to design clinical, evidence-based technologies (validated through research) that maximize therapists, counselors, social workers, and caseworkers’ ability to help their clients and patients at scale; and we offer a suite of technologies to enhance training, supervision, and quality assurance to do just that!
Our company spans a diverse range of innovative areas including natural language processing, machine learning, psychotherapy research, clinical assessment and behavioral coding, implementation science, project management, software development, UI design, community-based research, and small business development. Nearly all of our founders (Ph.D level psychologists and data scientists) are active in Lyssn’s day to day business and you will be working with all of them in this role.
Inclusion is our mission
Our products train providers in acceptance and appreciation of cultural, socioeconomic, gender, religious, neuro, and other core aspects of diversity. To create products that serve people from all walks of life, we need to include everyone. Therefore, we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for psychotherapy and human services, we welcome you to join the Lyssn team.
Lyssn is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fair employment practices regarding citizenship.
Controller - Full Time - Remote
Role and Responsibilities
- Lead and manage day-to-day accounting operations, including general ledger, accounts payable and receivable, payroll, and month-end close.
- Ensure full compliance with U.S. GAAP, with deep expertise in ASC 606 revenue recognition.
- Produce accurate monthly, quarterly, and annual financial statements, as well as budgets, forecasts, and pro forma models.
- Oversee external audits, tax filings, and other compliance-related activities.
- Manage state sales tax compliance, including timely reporting and remittances.
- Partner closely with HR and Legal to administer payroll, compensation, and equity plans.
- Serve as the liaison and main point of contact for external accounting firms.
- Maintain and improve financial systems, with strong hands-on experience in QuickBooks and other ERP tools.
- Support contract and vendor reviews, helping to evaluate financial and legal terms.
- Develop and implement scalable accounting policies, procedures, and controls to support company growth.
- Provide business insights and analysis to inform strategic decision-making across the executive team.
- 6+ years of progressive accounting and finance experience, ideally in both public accounting and private, high-growth SaaS companies.
- Deep knowledge of U.S. GAAP, especially ASC 606 Revenue Recognition.
- Extensive experience with ERP systems, particularly QuickBooks.
- Proven success managing payroll (ADP), compensation, and equity administration (Carta) in collaboration with HR.
- Strong background in budgeting, forecasting, and building pro forma financial statements.
- Hands-on expertise in month-end close, audits, AR/AP, and state sales tax compliance.
- An operational, data-driven mindset with a passion for streamlining processes and improving efficiency.
- Ability to review contracts and assist in negotiations with a financial and legal lens.
- Experience creating and implementing financial systems and policies from scratch.
- A strategic yet detail-oriented approach; able to work independently in a fast-moving, evolving environment.
- Bachelor’s degree in Business (accounting/finance), or a related field; CPA preferred but not required.
- Experience with Maxio (formerly SaaSOptics), ADP, Carta, and HubSpot is a strong plus.
- Insurance (Medical, Dental, Vision, Life/AD&D, Long Term Disability)
- Excepted Benefit Health Reimbursement Arrangement (EBHRA) or Health Savings Account (HSA)
- Employee assistance program
- 401(k) retirement plan with an Employer Match program
- Paid Leave: vacation, sick, holiday, bereavement, parental leave, jury duty
- Corporate matching charitable giving program
- Internet and home office stipend
- Professional development program
- Additional benefits may be discussed during the hiring process
Job Type / Schedule
Full-time salaried exempt employee, 40 hours per week, flexible schedule, remote.
Lyssn, io, Inc. is based in Seattle, WA. The majority of work can be conducted remotely through telecommuting. Travel to in-person Lyssn team meetings is required approximately two to three times a year, and additional travel may be required.
Salary Range
$130,000-$180,000, based on several factors, such as experience and domain expertise. New Lyssn employees may be granted stock options (subject to board approval).
