Pediatric Patient Coordinator (Authorization Specialist)
Remote | Full-Time | Serving Lubbock, Longview, and Amarillo, TX
H2 Health Kids – Outpatient Clinics
Are you passionate about supporting pediatric care and ready to thrive in a fast-paced remote environment? At H2 Health, we’re reimagining how healthcare teams support patients—combining compassion, innovation, and flexibility. As a remote Pediatric Patient Coordinator (Authorization Specialist), you’ll play a key role in helping families access vital therapy services by managing insurance authorizations, scheduling, and patient communication.
This is a full-time work-from-home position supporting multiple H2 Health Kids outpatient clinics across Texas.
Primary Responsibilities:
- Serve as the first point of contact for pediatric patients and families
- Verify insurance benefits, process referrals, and obtain authorizations for therapy services
- Maintain accurate and up-to-date patient records in the EMR system
- Schedule and coordinate appointments across multiple clinic locations
- Answer phones, respond to inquiries, and support administrative workflow
- Collaborate closely with clinical and administrative teams to ensure a smooth patient experience
High school diploma or equivalent
Prior experience in healthcare administration or billing preferred
Experience with insurance verification and authorizations strongly desired
Strong communication, organization, and problem-solving skills
Proficiency with basic computer systems and EMR platforms
Ability to manage time independently in a remote work environment
Remote, work-from-home position
Competitive compensation based on experience
Full benefits package including medical, dental, and vision insurance
401K with company match
Paid time off (PTO) and paid holidays
Professional development and internal growth opportunities
Supportive and collaborative work culture
Take the Next Step in Your Career
Join H2 Health and help us deliver exceptional pediatric care across Texas. Apply today to become part of a team where your work makes a difference—every single day.
H2 Health is proud to be an equal-opportunity and affirmative-action employer. Employment decisions are based on qualifications, merit, and business needs. Background checks and references are required for employment.
