Remote
Overview
At AssuredPartners, our Cincinnati, Ohio office is growing, we are hiring for our Client Operations Manager - EE Navigator position, are responsible for client set-up in the employee benefits system - EE Navigator, implementation and maintenance of the administration of clients, and various other operational functions.
Why this Role?
- Build meaningful relationships with clients while providing them with impactive solutions.
- High visibility to Senior Leadership – work alongside Client Services, Sales, and Agency Leadership, who prioritize your learning and development.
- Opportunity for upward mobility and advancement opportunities across AssuredPartners!
What You'll Do
- Set-up of new client information and updating of renewal information in benefits system.
- Data entry of rates and employee demographic information during setup process for new clients and renewals.
- Assist in data integrity reporting by identifying, reconciling, researching and resolving data discrepancies.
- Support team in ad hoc reporting activities.
- Identify, reconcile, research and resolve system related issues.
- Maintain comprehensive knowledge of insurance plan rules for all plans including but not limited to health, life, disability and voluntary benefits.
- Assist in user acceptance testing of self-serve webs and system enhancements.
- Represent AP Benefit Advisors in a positive and professional fashion with both internal and external customers.
- Contribute to the team goals by accomplishing related projects.
- Update job knowledge by participating in educational opportunities and reading professional publications.
- Maintain composure and effectiveness under pressure in a deadline driven environment.
- Perform other duties and special projects as assigned.
What's in it For You?
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
- Competitive base salary $55,000 to $65,000
- Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
- Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
- Company match 401(k) plan – 50% up to 6%!
- Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
- Opportunity to prioritize your mental health with 24/7 access to licensed therapists
- Pet benefits & discounts
- Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners
What You'll Need
- 2 years benefits data analysis or similar experience preferred.
- Benefits and/or human resources work experience preferred.
- Excellent written and verbal communication skills
- Intermediate Excel skills
- Demonstrated ability to handle sensitive and confidential compensation and financial information in accordance with HIPAA requirements.
Grow, with us
AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
