Overview
The purpose of this job is to balance incoming remote capture POD runs from the branches and other locations using the remote capture system.
*This position reports 100% in the office at our Downtown Corporate Office in Jackson, MS.
Responsibilities:
- Keying and balancing POD runs on the remote capture system.
- Perfect data to completion of image runs for posting purposes.
- Keeping notes on POD run problems for branch phone calls.
- Making phone calls to branches for rescanning of items.
- Monitor incoming work, so workflow is maintained throughout the day.
- Perform additional duties as assigned.
Qualifications
- High School education
- 1 year of customer service experience
- Knowledge of balancing process
- General knowledge of debits and credits
- General knowledge of Micr fields
- General knowledge of teller documents and the proof function
- Good communication skills (via phone and in person)
- Good 10 key skills (testing required) (5000 Key Stokes with less than 20% error rate)
- Ability to perform independently in a production environment, with little direct supervision
- Ability to perform word processing and basic spreadsheet functions
- 1 year teller, remote capture, or proof experience preferred
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
