Location: Remote (US & Canada)
Start Date: Targeting April 1st
Duration: 6+ months (Potential for Full-Time)
Hours: Minimum 10 hours per week (up to 20-30 hours based on need)
Time Zone: Must be available during EST working hours
Travel: Not required
About the Role:
We are looking for a Salesforce Business Analyst (BA) to support a growing Salesforce team for a North American organization. This part-time, contract-to-hire opportunity offers flexibility while providing meaningful contributions to Salesforce owners and admins. As a key liaison between business stakeholders and technical teams, you will help optimize Salesforce processes, ensure best practices, and enhance user adoption.
Key Responsibilities:
- Act as a bridge between business stakeholders, Salesforce admins, and technical teams.
- Gather and document business requirements, translating them into Salesforce solutions.
- Analyze existing Salesforce processes and recommend improvements.
- Support Salesforce configuration changes (flows, reports, dashboards, etc.).
- Assist with user training, documentation, and change management.
- Work with cross-functional teams across the US and Canada in a remote capacity.
- Ensure solutions align with business goals and Salesforce best practices.
- Collaborate in an EST time zone working environment.
Requirements:
- Proven experience as a Salesforce Business Analyst or in a similar role.
- Strong understanding of Salesforce Sales Cloud and Service Cloud.
- Ability to elicit, document, and translate business needs into technical requirements.
- Experience supporting Salesforce admins and stakeholders.
- Excellent communication and collaboration skills in a remote setting.
- Ability to work a minimum of 10 hours per week, with potential for 20-30 hours per week based on project needs.
Bonus Skills (Nice to Have):
- Experience with Salesforce Marketing Cloud is a strong asset.
- Familiarity with Salesforce integrations and data management best practices.
- Salesforce certifications (e.g., Certified Business Analyst, Administrator, or Consultant).
This role has the potential to grow into a full-time position, depending on business needs. If you are a proactive, analytical, and collaborative Salesforce BA looking for a flexible remote opportunity, we'd love to hear from you!
Let me know if you'd like any adjustments!
