Come help us support the teams behind some of the highest-profile and highest-traffic WordPress sites in the world. You’ll build relationships with our clients’ developers, partners, and editorial teams to improve and shape our platform, and ensure our clients and their users have the best experience with our services. We are looking for people with a mix of empathy, writing skills, accountability, WordPress knowledge, and code savviness.
Are you interested in learning more about how our team works? Check out what our VIP Happiness Engineers have to say.
Your day would involve:
Maintaining the quality, accuracy, and thoroughness that is part of our high-touch, concierge support.
Helping clients and teammates via tickets and real-time discussions using a variety of tools, processes, research, debugging, detailed error reporting, and documentation.
Troubleshooting tough problems with client sites, themes, and platform tools that often deal with edge cases and WordP
Apply now and work remotely at Automattic
