Job Type
Full-time
Description
Bestway USA was selected as one of the top 100 companies to work for in Arizona in 2021, 2022, 2023, and 2024! At our Chandler headquarters, we are a hardworking, fun, casual office. Our core values of Respect, Recognition, Accountability, Leadership, and Communication are very important to our workplace culture. At Bestway Customer Service, we like to keep things positive and engaging.
Hours: This is a full-time position, Monday through Friday. Shifts are 8 hours and hours range from 7:00am – 4:30 pm after training. Overtime may be needed on weekends and evenings in the peak season.
Employees will be able to work remotely after the completion of mandatory in-office training.
Pay: $17.00/hour – We offer higher rates of pay for bilingual Spanish speakers.
Job description:
The customer service representative is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. This includes:
• Providing information to customers for warranty claim orders, order status, and product knowledge requests.
• Processing customer orders, changes, and returns
Requirements
• Previous customer service experience
• Basic computer skills
• Problem solving and analysis skills
• Ability to work on a team
• Proficient in verbal and written communication
