Title: UTS - Temporary Travel Program Associate at UNC- Chapel Hill
Location: Chapel Hill, NC
Job Description:
Job Description:
Travel & Expense document review, 100% audit
Processes expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures. Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers. Ensures that submissions are in compliance with University, State, and Federal policies.
Campus Support
Responds promptly and accurately to customers on policy and procedure questions. Communicates accurately and clearly to customers through both written and verbal response. Engages higher-level staff or supervisor as needed to assist and respond to customers. Serves as a subject matter expert on policy and procedure. Maintains productive and collaborative work relationships with team members and customers.
Is Time Limited No If Yes, Appointment Length
Department Information
Job City & State Chapel Hill, NC Department
System Information
Classification Title Temporary-Service Maintenance Working Title UTS - Temporary Travel Program Associate at UNC- Chapel Hill
Position Information
Requirements and Preferences
Work Schedule Monday - Friday; 40 hours/week (remote) Other Work/Responsibilities
N/A
Minimum Experience/Education
Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented.
Department Required Skills
Ability to interpret and enforce policy requirements; strong customer service through both written and verbal communication
Experience with Concur Travel Software
Preferred Years Experience, Skills, Training, Education
Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented.
Required License or Certification
N/A
Valid NC Driver's License required? No Commercial Driver's License Required? No
Recruitment
