Description
Job Description
As a HRIS Data Operations Analyst II, you will provide ongoing client operational support, both directly and indirectly. This includes but is not limited to solving system and data related inquiries and leading HRIS projects with customers. You may also assist with setting up and loading HRIS data during client implementations.
Responsibilities
- Provides technical and operational support services to clients, including troubleshooting, problem resolution, maintenance, and back office support.
- Works closely with Implementation & Client Management teams to provide feedback on files/processes to clients during implementation and ongoing support.
- Leading by example displaying a positive, service first attitude to internal / external clients.
- Build relationships and ensure open communication channels with cross functional stakeholders.
- Involve team wherever possible in decision making process to enhance development, focus on common goals, team work and commitment.
- Actively identify and provide solutions for safety and security risks in the workplace.
- Translate, process and maintain HRIS client data including employee, job and salary data as needed and within deadlines across the client base.
- Strong understanding of their field, demonstrating future thinking and advanced consultative partnering skills with the team, business, and senior leadership.
- Provide valuable insights to managers and cross-functional leaders, and have deep knowledge of their role and department, with some familiarity with other departments.
- They understand the impact of their role on the team and can create frameworks aligned with company values.
- Navigate ambiguity and develop solutions to complex problems.
- Proficient in collaborative partnering, goal execution, and identifying opportunities for team improvements.
- Work under limited supervision for routine situations, they are open to conversations about ownership and accountability.
- Demonstrate mastery in driving individual results, is learning to drive program results, and may influence others by setting high work quality standards.
Qualifications
- 2-5 years of experience working with HRIS data
- Experience working directly with customers on calls and via email
- Ability to handle multiple high priority requests with competing priorities across the team.
- Previous experience providing technical and operational support including troubleshooting and problem resolution is preferred.
- Knowledge of external HRIS systems like ADP, Workday, and UKG
- Works independently and can be successful with a moderate level of guidance.
- Data analysis skills
- Familiarity with Salesforce and Payscale products
- Intermediate to advanced Excel skills
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $72,200 - $108,400, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of $5,000. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
About Payscale
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 65% of the Fortune 500, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Panasonic, Mars Global, eBay, American Airlines and PetSmart to make fair and appropriate pay decisions.
Pay is powerful. To learn more, visit www.payscale.com.
Location
Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter.
In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.
When it matters (usually no more than a few times a year) we take the time to gather for in-person events.
Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.
Benefits and Perks
All around awesome culture where together we strive to live our 5 values:
- Respect every individual, work as a team
- Be Customer first, customer centric
- Have a Bias towards action
- Commit to excellence (we give our best everyday)
- Make Data driven decisions
An open and inclusive environment where you’ll learn and grow through programs and resources like:
- Monthly company All Hands meetings
- Regular opportunities for executive leadership exposure through things like AMAs
- Access to continued learning & development opportunities
- Our commitment to a continuous feedback culture which allows us to drive performance and career growth
- A growing network of Employee Resource Groups
- Company sponsored volunteer hours
- And more!
Our more standard benefits
- Flex Paid Time Off, giving you flexibility to rest, relax and recharge away from work
- 15 Paid Company Holidays, including an extended Fourth of July break, World Mental Health Day, and Juneteenth
- A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
- 401(k) retirement program with a fully vested immediate company match
- 12 weeks of paid parental leave for birthing or non-birthing parents
- Unlimited infertility coverage benefits through our medical plans
- Health Savings Account (HSA) options and company contribution each pay period
- Flexible Spending Account (FSA) options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
Fraud Alert:
Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email recruiting@payscale.com
