Full Time
Remote, Remote, US
Salary Range:
$22.00 To $25.00 Hourly
Job Title: Community Development Administrator
Classification: Full-Time, Non-Exempt, At-Will
Reports to: Director of OSP
Department: Construction & OSP
Location: Remote: California, Colorado, Arizona, Oregon, Hawaii, Florida or Oklahoma
Location Status: Work will be primarily performed remotely from home office. Employee will be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to applicable procedures. Occasional travel to and work from other Race offices or off-site locations may be required.
Race Communications is only accepting remote candidates who reside in the following states: California, Colorado, Arizona, Oregon, Hawaii, Florida and Oklahoma. If you do not reside in one of these states, you are not eligible for remote employment.
Beware of scams that target job seekers. Race Communications will never provide a job offer without a comprehensive interview process (including in-person or secure video conferencing), request sensitive information through unsecure platforms such as email or text messaging, require candidates to pay fees, or pressure candidates to act without careful consideration. You can get more information about Race Communications at Race.com or contact our recruiting team directly.
About Us:
As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won’t, serving over 30 communities across the state.
Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.
Summary:
The Community Development Administrator acts as the primary liaison between Outside Plant (OSP) teams, engineering and construction. This role supports the alignment of project objectives, timelines, and communication flow, ensuring cohesive execution across departments. The Administrator facilitates information-sharing between OSP engineers and construction to resolve site issues and address project demands, ensuring all stakeholders are informed and engaged. This role is essential in fostering strong community relationships, supporting local permitting processes, and ensuring smooth project implementation.
This individual should be able to communicate and work effectively with external service representatives and internal team members who possess a wide variety of backgrounds, personalities, and communication skills. This individual should be able to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive professional demeanor. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.
Qualifications and Experience:
- Eligibility for US Employment without sponsorship
- Minimum of 18 years of age
- High School Diploma or GED or equivalent combination of education and experience is required
- Minimum of one year experience in community engagement, customer service, public relations, or a related field, ideally with some experience in telecommunications, utilities, or construction preferred
- Minimum of two years of experience in telecommunications preferred
- Familiarity with OSP, fiber networks, and field operations is preferred
- The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
- Proficiency in Spanish Language desirable
Skills:
- Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
- Functional use of common office equipment, computers, and office software
- Strong time management skills, with the ability to manage priorities and workflow
- Commitment to accuracy and high standards for quality of work
- Ability to work with all levels of team members and management
- Excellent problem resolution and customer service skills
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Excellent verbal and written communication skills
- Ability to work on complex projects with general direction and minimal guidance
- Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
- Good judgement with the ability to make timely and sound decisions
- Highly resourceful team-player, with the ability to also be extremely effective independently
- Ability to effectively present information and respond to questions
Essential Duties and Responsibilities:
Communication & Coordination
- Serves as a central contact for communication between OSP teams and field staff, ensuring clear project alignment and timely updates
- Collaborate with local government, utility companies, and other entities to streamline community-related project needs
Project Monitoring & Support
- Tracks project milestones, anticipate challenges, and proactively communicate solutions to all involved parties
- Monitor project timelines and progress to ensure alignment with company objectives, field requirements, internal support resolution and community expectations
- Coordinate with internal teams to address field concerns and manage project milestones, timelines, and resource allocation
- Support the OSP and field teams by organizing and facilitating meetings to address challenges and identify solutions for timely project completion
Data Tracking and Reporting:
- Track project progress, record milestones, and compile reports to share with internal stakeholders and community partners
- Prepare and distribute weekly or monthly reports summarizing project activities, field challenges, and community engagement efforts
- Maintain databases of community and project interactions to support continuous improvement and performance tracking
Administrative Support:
- Manages administrative tasks related to community outreach, permitting, and project coordination, including scheduling meetings, preparing agendas, and documenting notes
- Supports field teams with necessary documentation and ensure timely communication of project changes or updates
- Handles and organizes all documentation associated with permits, stakeholder communications, and project status updates
Other duties as necessary may include but are not limited to:
- Follows OSP team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook
- Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting
- Be available to participate in internal or external meetings, special functions, and professional development opportunities
- Cross-train and share knowledge with other team members
- Support routine tasks
- Maintain a professional appearance, hygiene, and demeanor
As Part of Our Team, You Will Enjoy:
- 100% Employer-paid medical, dental, vision, and life for all our employees
- 401 (k) with 100% Employer-matched up to 4% of your annual income
- Generous paid time off including sick, vacation, holiday and birthday pay
- Free Race highspeed internet and phone service where available
All offers of employment are contingent until all pre-employment requirements are met. These requirements, which vary by position, may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements. Race will consider qualified job applicants with arrest and conviction records for employment.
Background Check: Race Communications is a Fair Chance employer abiding by Federal and applicable state Fair Chance Act (s) for all applicants and additionally abides by the LA County Fair Chance Ordinance if you are applying for a position (is) associated with our Lancaster or Palmdale offices. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. Race will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
All new employees will participate in the mandatory 'Speedway to Success' (Speedway) orientation at one our offices. The duration of the Speedway program spans from 1-3 weeks, depending on the position. During Speedway the schedule will vary; you may not work full 8-hour days and there may be off days. For those working remotely, virtual attendance will depend on position requirements. Further details will be provided to you during the interview process, and before your start date.
Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation), with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation.
Reasonable accommodation(s) for qualified individuals with disabilities are available as part of the application and interview processes. If accommodations are needed during the application or interview process, or workplace accommodations are required after a job offer is made, please contact recruiting@race.com to initiate the interactive process.
