Overview

Salary Range

$15.00 - $11.54 Base+Commission/month

Level

Entry

Position Type

Full Time

Job Shift

Day

Education Level

High School

Travel Percentage

None

Description

Lucrative Compensation Plan! Base of $15 per hour to start, PLUS monthly bonuses and commission!

Do you thrive in a competitive environment? Would you describe yourself as a go-getter?

Determine how much you can make while investigating and resolving claims. Get your career started, no college degree required!

Who We Are

We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.

Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.

We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.

Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere.

Who We’re Looking For

We are looking for someone comfortable working from home who can positively interact with homeowners, business owners, contractors, insurance companies, and utility company field technicians over the phone. We need a “get it done”, high-energy, professional approach to recover claims effectively.

The Property Insurance Claims Adjuster is responsible for recovering payments for damage claims involving utility company equipment and facilities in a call center environment. Property Insurance Adjuster interacts with business owners, contractors, insurance companies, and utility company field technicians.

You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and establishing liability so you can confidently and independently recover claims.

Be The Captain of Your Own Destiny

Determine how much money you want to make by utilizing our commission and bonus system, which are given out based on the level of fees you recover. Earn between $600 and $2000 in bonuses, plus commission! Bonuses are paid out each month.

Bonuses:

$14K total fees = $600
$18.5K total fees = $750
$22K total fees = $950
$25.5K total fees = $1200
$28.5K total fees = $1500
$33.5K total fees = $2000
$38K total fees = $2700
$43.5K total fees = $3500
$50K total fees = $4500
$58K total fees = $6000

Base Pay:

First 30 days: $15.00/hour + commission + bonus
30 – 60 days: $13.00/hour + commission + bonus
60 days and beyond: $11.54/hour + commission + bonus

Commission:

If at least $1,000 in commission is reached during the pay period - you will receive either your base pay or 17% of fees collected, whichever is greater.

Qualifications

Stuff You Should Know

Department hours are 7am - 4pm, Monday thru Friday
This position is fully remote

On a Typical Day, You'll:

Investigate claims issues and provide information to damagers and utility company field technicians
Negotiate settlements with damagers and insurance companies as applicable
Apply information and techniques provided via CMR adjuster training curriculum (i.e., insurance basics, principles/theories of liability and negotiation strategies)
Review claim information and request/research additional reference material to complete the claim record
Determine damage liability by obtaining and reviewing evidence which includes, but is not limited to, physical location information, photographs, reports, locate tickets, permit records, internet research and contact with damages
Dispute resolution and respond to damage objections
Enter data into our customized claims systems
Track fees, closed and open claims, and other claims information
Skip tracing as necessary utilizing internet resources

Teamwork Makes the Dream Work

Your success is our success. We stress the group’s success because we are all working towards a common goal – resolving as many claims as possible to benefit both ourselves and our customers. With lots of room for career advancement and growth, we are always looking to move our employees up to bigger roles within the company.

Requirements

Insurance Adjuster License (must obtain license within 4 months of moving into position)
Excellent computer skills, must be familiar with using Outlook, Teams, Word and Excel
Negotiating skills experience
Excellent verbal and written communication skills
Excellent attendance record
High School Diploma or equivalent
Must have a high-speed internet connection available in your home

Bilingual in English and Spanish not required but a plus!

Okay, But What Are The Perks

Obtain your adjuster’s license on our dime, including:
3-day prep class
Time off to take the test
Career growth and learning opportunities
Tiered bonus system based on team accomplishments
Full menu of benefits including a matched 401k
Consistent scheduling including nights and weekends off
Paid time off as well as paid holidays
CMR pays $50/month towards your internet service costs
Christmas bonus
CMR is a 2024 The Oklahoman Top Workplaces winner!

Claims Management Resources (CMR) jobs

Property Insurance Claims Adjuster - Work from Home!

Call Center Customer Service - Insurance Finding & Filing