The House of Mercier is excited to welcome applications for the role of Order Fulfillment Coordinator. This remote position is perfect for individuals seeking to start their careers in supply chain management and order processing without any prior experience required. As an Order Fulfillment Coordinator, you will be responsible for ensuring that our customers receive their orders accurately and on time. You will play a crucial role in the order fulfillment process while collaborating with our dedicated team. If you are detail-oriented, organized, and eager to learn, we would love to hear from you!
Key Responsibilities
- Coordinate the order fulfillment process from initial placement to shipment, ensuring timely delivery.
- Manage order entries and updates in our system accurately.
- Communicate with customers regarding order status, tracking, and any potential issues.
- Collaborate with warehouse and logistics teams to ensure accurate order processing and delivery.
- Assist in monitoring inventory levels and reporting discrepancies.
- Participate in training to learn about the company's products and fulfillment processes.
- Contribute to a positive team environment through effective communication and collaboration.
- No previous experience required; we are looking for a motivated attitude and eagerness to learn.
- Strong written and verbal communication skills in English; additional languages are a plus.
- Excellent organizational skills and attention to detail.
- Ability to work independently in a remote environment.
- Basic computer skills, including proficiency in using spreadsheets and order management systems.
- A proactive approach to problem-solving and the ability to handle multiple tasks simultaneously.
- An interest in logistics, supply chain, or the luxury retail industry is a plus.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources
- Stock Option Plan
- Great Salary
- Other Perks