Customer Service Representative
Department: Modern Snack Bar.
Reporting Structure: Reports to Customer Service Manager
Job Summary:
We are seeking a Customer Service Representative to join our team at the Modern Snack Bar. The ideal candidate will be responsible for providing exceptional customer service to our patrons, handling inquiries, resolving complaints, and ensuring a positive experience for all customers.
Responsibilities:
- Interact with customers in a friendly and professional manner.
- Assist customers with inquiries, orders, and complaints.
- Process transactions accurately and efficiently.
- Maintain a clean and organized work area.
- Provide product knowledge and recommendations to customers.
- Collaborate with team members to ensure customer satisfaction.
- Process customer orders and payments accurately.
- Maintain a clean and organized work environment.
- Resolve customer issues in a timely and efficient manner.
- Maintain a positive attitude and uphold company values.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Basic math skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Skills:
- Customer-focused attitude.
- Attention to detail.
- Ability to multitask.
- Team player.
- Adaptability.
- If you are passionate about providing exceptional customer service and enjoy working in a dynamic and fun environment, we would love to hear from you!
