- Location: Remote - TX, United States
- Base Pay: $15.61 - $16.00 / Hour
- Other Compensation: 8% weekend differential
- Job Category: Customer Service
- Employee Type: Full-Time
Contact information
- Name
- Shelly Chung
- Email
- schung@vitalant.org
Description
Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference.? If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an orgaization created to care, and a team committed to lead – together.
Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant’s life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive.
What to Expect
Schedule: Sunday-Thursday or Tuesday -Saturday. 10:30am-7:00pm (Arizona time)
Start Date: January 13, 2025
Our comprehensive total rewards support you, your family, and your future with:
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
As a Donor Outreach Coordinator, you’ll get to:
- Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential.
- Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals.
- Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service.
- Code donor records appropriately based on the information provided by donor and management.
Requirements
- High School Diploma or GED required
- One year of customer service experience preferred
- Call center experience preferred
