Join our dynamic Data Enrichment team as a Voice Data Entry Agent! In this role, you will play a key part in supporting data enrichment tasks for a healthcare client, upholding high standards of quality in your work while contributing to our quality control processes.
Company Culture and Environment
Our team values flexibility and collaboration. We foster an environment where employees are encouraged to take ownership of their goals while providing comprehensive training resources to support their success.
Career Growth and Development Opportunities
This position offers clear goals and training resources, allowing for potential career advancement as you navigate your role and contribute to team success.
Detailed Benefits and Perks
- Fully remote position, providing comfort in your work environment.
- Clear goals and comprehensive training resources to help you succeed.
Compensation and Benefits
Why you should apply for this position today
Enjoy the flexibility of a full-time, fully remote position, allowing you to work comfortably from home while contributing to meaningful data enrichment tasks in healthcare.
Skills
- Willingness to work with both voice and non-voice processes.
- Excellent written and verbal communication skills.
- Adaptability and flexibility to manage process and information changes effectively.
- Computer-savvy individuals are preferred.
Responsibilities
- Engage in both voice and non-voice processes as needed.
- Manage inbound and outbound calls professionally and courteously.
- Verify information provided by third-party entities using online databases for accurate cross-checking.
- Review and complete enrichment tasks as outlined in your training.
- Conduct data entry, vendor resource verifications, board certifications, and follow up with various state boards for status updates.
- Ensure timely and high-quality execution of all tasks.
- Take on additional duties as assigned to support the team.
Qualifications
- Previous experience in an outbound/inbound call center, inside sales, or related customer service roles is a plus.
- Availability for 40 hours per week, starting immediately.
- Ability to work independently while also being an active and collaborative team member.
- Comfortable with a work-from-home setup, including having a stable internet connection.
Education Requirements
- No specific education requirements mentioned.
Education Requirements Credential Category
Experience Requirements
- Previous experience in customer service roles is a plus.
Why work in Montevallo, AL
Montevallo offers a charming small-town atmosphere with a strong sense of community. With beautiful parks, local dining options, and a close-knit environment, this area provides a great balance of work and leisure, making it an ideal place to live and work.
Employment Type: Full-Time
Salary: $45000.00 Per Year
Education Level: No formal educational credential
