The RMG Group is a rapidly growing accounting and business operations services firm, seeking an energetic, highly motivated Team Operations Coordinator.
This is a cross-functional position that requires strong attention to detail and an ability to multitask while keeping all parties involved up-to-date on the status of their projects. Operations coordinators must have excellent communication skills; you must be able to communicate clearly with other professionals working on different aspects of the project. This is not a role based on traditional project management methodology, you will have room for creativity and a voice in the process development/definition. This role will learn how to work as part of the Accounting team to compile and analyze data, track information, and support the company or clients.
This role will report directly to the Director of EE Development and the President.
Why do people work for our company? Real answers to real questions, from real RMG employees:
What do you like most at RMG?
- “The people!”
- “A laid back, open and accepting environment and yet I'm always being pushed to excel”
- “The flexibility, the people, and the communication”
- “RMG is genuinely interested in doing the best work in the best way possible”
- “RMG is a place that I can do excellent work”
- “RMG has opened my eyes to career goals”
- “RMG is dedicated to encouraging individual growth within the company”
- “I never have a dull day”
- “I know that management notices and appreciates my work, and they show it”
Who you are:
- Strategic: You understand how day-to-day operations and decisions connect to the “bigger picture”
- Highly organized and accountable: You own your responsibilities and get great joy from producing a stellar work product
- Proactive: You are a self-starter and you identify and address risks before they become an issue
- Communicator Extraordinaire: You are a pro at engaging in effective communication, whether it is with clients, internal stakeholders, or team members
- Collaborator: You enjoy supporting the team to success
- Lifelong learner: You have a motivation and strong desire to take on new challenges and learn as much as possible
- Interest in Accounting: You have a keen interest in learning a variety of tasks including accounting. This role will be expected to learn the basics of accounting concepts to best support the accounting team
- Tech savvy: You are comfortable with, and excited about, learning new technologies
Your responsibilities:
- Project Coordination
- Assisting the Managing Director in the day-to-day project operations.
- Maintain full responsibility of planning, organizing, and executing all administrative tasks for a project
- Reporting to the Managing Director on the progress and status of each active project. This includes meeting with key stakeholders, keeping them informed on progress
- Take-over ownership of the different workflows already in place
- Analyze and make decisions on critical steps
- Help continuously improve process routines with new ideas and inputs
- Provide strategic recommendations on workflow processes for future implementation
- Contribute to improvement of quality and efficiency of assigned tasks and processes
- Create, develop, and update processes documentation
- Ensure involvement of users throughout the processes
- Recognize and escalate problems in order to avoid recurrences in the future
- Accounting
- In this role, you will gain knowledge in accounting and develop essential accounting industry skills by assisting our team with a variety of tasks
- Work closely with the Accounting Manager to understand our company’s accounting practices
- Work closely with the accounting teams to deliver client work accurately and successfully
- In this role, you will use various accounting software and third party applications including but not limited to: QBD, QBO, Bill.com, etc
Requirements and Qualifications
- Ability to work remote, this is a fully remote position
- Strong organizational skills
- Excellent verbal and written communication skills; the ability to provide verbal and written information, with clear instructions as to the processes
- Must have strong time management and organizational skills with the ability to multitask and handle a heavy workload in order to be able to fulfill responsibilities within the department
- Strong ability to learn and streamline processes
- Growth Mindset
- Self-motivated and self-directed; ability to work independently
- Incredible attention to detail
- Excellent problem-solving skills; ability to investigate and analyze information and draw conclusions
- Strong computer skills (G Suite and Microsoft Office)
- Strong project management skills
- An interest in learning essential accounting practices
- Must have the ability to find clarity in ambiguous situations
- Proven success in an Administrative Support or Operations role
- QuickBooks experience (a PLUS!)
- Bookkeeping experience (a PLUS!)