Overview
The Senior Business Analyst will assist the Digital Transformation team in understanding the organization’s operational needs for both automated and manual solutions to business systems and procedures of diverse scope. The Senior Business Analyst is involved in planning, organizing, and conducting detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprise’s effectiveness, and provide the basis for issue resolution. They collaborate with users to define business requirements for system enhancements and new functionalities to achieve process improvements and revenue savings through automation and Robotic Process Automation (RPA).
They will gather data through many sources, to looking for trends and identifying opportunities to improve performance. They will create efficiencies in processes using Six Sigma methodologies and reporting tools such as Power BI, Insights, as well as further develop our data collection and analysis practices while acting as a liaison between information technology and business leaders.
Successful candidates should be independent, take initiative in identifying and solving issues, understand IT and business workflows, be collaborative, have a quantitative background, be comfortable working with big data, be an excellent communicator at the management and executive level and be able to be a ‘jack of all trades’ with their skillset.
Job Highlights
Leadership & Management Skills:
- Be able to pull interdepartmental teams together across varying skillsets to come to a decision and partner to improve processes and metrics
- Understand organizational impacts of business decisions and align her/his department’s goals accordingly
- Maintain good relationship with internal and external stakeholders to gain continued progress through mutual respect and dedication
- Partner with Analytics to create and maintain Digital Transformation reporting
- Partner with external vendors for new technology solutions
- Lead projects including but not limited to business requirements for automation support, testing, reporting/analytics
- Provide training, on-going education, and mentor team members
Business Analysis/Process Skills:
- Design documents to automate business requirements/processes
- Create process definitions and current/future state process maps for automation
- Analyze and understand big data to decode major data trends and opportunities for automation
- Create business cases to determine ROI
- Identification of opportunities for the business to optimize and automate business processes through
- Lean Six Sigma work or other optimization activities
- Identification of data integrity issues and suggesting solutions for how to solve it
Communication Skills:
- SR Analysts must be able to communicate and present their findings to managers and executives
- Facilitate meetings to resolve issues and improve processes
- Work with the Training team for training on the new processes
- Must be able to communicate with IT regarding technical needs, while also having the ability to interpret trends and analysis for business owners in a clear and concise manner
- Ability to turn complex concepts into simple language
Time Management:
- Work on multiple projects and on multiple deadlines. Time management and expectation setting is key to success in the role
REPORTING TO THIS POSITION: No direct reports
Qualifications
JOB REQUIREMENTS (Knowledge, Skills and Abilities):
- Bachelor’s degree required (extensive experience in healthcare revenue cycle management and/or process improvement may be substituted)
- 2-3+ years of business analysis experience required
- 1+ years of Project Management experience required
- Microsoft Excel and PowerPoint skills required
- Experience with reporting tools an asset
- Experience in healthcare and revenue cycle management required
- Self motivated, team player, with a sense of autonomy, initiative, and responsibility
- Comfortable interacting and presenting findings to senior management
EXPERIENCE ON THE FOLLOWING PLATFORMS AN ASSET:
• Athena IDX (Centricity Business)
• UiPath
DISCLAIMER: The above job description has been written to indicate the general nature and level of work performed by employees within this classification. It is not written to be inclusive of all duties, responsibilities and qualifications required of employees assigned to this job.
US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
