Overview
We are seeking a dynamic and experienced Lead Salesforce Administrator to join our team. In this role, you will be the driving force behind our Salesforce platform, ensuring it meets the evolving needs of our business and clients. You will lead the administration, development, and optimization of Salesforce, collaborating with cross-functional teams to implement best practices and drive impactful solutions. This is a unique opportunity to shape the future of our Salesforce ecosystem and make a meaningful impact on our mission.
About Us: At Carenet Health, we believe that the power to transform healthcare starts with our team. We are a leading provider of healthcare engagement solutions, dedicated to helping people take control of their health. By combining innovative technology and compassionate care, we deliver personalized, impactful interactions that improve lives. Join us and be a part of a team that’s changing the future of healthcare.
Responsibilities
- Lead the administration and configuration of the Salesforce platform, ensuring optimal performance and usability.
- Collaborate with stakeholders to gather requirements, design solutions, and implement enhancements.
- Develop and maintain custom objects, fields, workflows, validation rules, and other Salesforce components.
- Manage data integrity and ensure data accuracy through regular audits and maintenance.
- Create and manage dashboards, reports, and analytics to provide actionable insights.
- Train and support end-users, fostering a culture of continuous learning and improvement.
- Stay current with Salesforce releases and industry best practices to ensure our platform remains cutting-edge.
- Lead a team of Salesforce professionals, providing mentorship and guidance.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field preferred.
- 5+ years of experience as a Salesforce Administrator with extensive knowledge of Salesforce best practices and functionalities.
- Proven experience in leading and managing Salesforce projects and teams.
- Experience working in a complex direct marketing environment that is fast paced and changing.
- Experience in marketing channel testing, development, and management.
- Strong experience with Software as a Service: Salesforce.com and Sales Cloud.
- Ability to read and interpret Apex Classes/Appex Triggers.
- Strong understanding of Salesforce data models, security, and data management.
- Excellent problem-solving skills and the ability to work independently and collaboratively.
- Understanding of CPQ (Configure, Price, Quote) and third-party applications integration.
- Exceptional communication skills with the ability to translate technical concepts to non-technical stakeholders.
- Experience in the healthcare industry is a plus.
Certifications (Preferred):
- Salesforce Advanced Administrator
- Salesforce Platform App Builder
We’re searching for the market’s strongest candidate to join our group of innovators, collaborators, and builders in pioneering the next phase of Carenet’s place in healthcare history. If this sounds like you, we need to connect!
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Equal Opportunity Employer:Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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