Overview
The System Support Analyst I position focuses on testing system updates and enhancements to RCM operations systems, maintaining utility files including all dictionary updates and translation tables, testing all new or existing interfaces, supporting sub-committees, and partnering with RCM operations on process improvement needs, enrollment forms, special projects and any other tasks that may arise.
Job Highlights
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):
- Complete testing on basic update and enhancement requests of the billing system prior to the changes being completed in the live environment.
- Testing of basic projects for the billing system, charge capture systems or any other products utilized by the RCM Operation teams.
- Maintaining and updating all dictionaries in the billing system.
- Support sub-committees with all process improvement or special project needs.
- Partnering with RCM Operations on process improvement or special project needs.
- Assisting with special projects and other duties as assigned.
- Maintaining professionalism with the strictest confidentiality at all times.
Qualifications
JOB REQUIREMENTS (Knowledge, Skills and Abilities):
- Must display a positive “teamwork” attitude and strong interpersonal skills
- Knowledge of organizations policies, procedures, and systems
- Basic knowledge of insurance processing, guidelines, laws, and EOBs
- Knowledge of Medicare, Medicaid, Workers Compensation rules and guidelines
- At least an intermediate level in MS Word and MS Excel
- Excellent verbal and written communication
- Willingness and ability to follow direction and/or company policy as directed by management
- Must have multi-tasking capabilities
- Ability to maintain confidentiality
- Good problem-solving skills
- Ability to read, write and speak English
EDUCATION/TRAINING/EXPERIENCE:
- High School graduate or equivalent. Associate degree in business administration or related area preferred.
- Must have 2-4 years of healthcare experience
PHYSICAL REQUIREMENTS:
- Requires prolonged sitting, some bending, stooping, and stretching
- Must possess sufficient eye-hand coordination/manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment
- Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
- Requires lifting papers and boxes weighing up to 35 pounds occasionally
- Requires dexterity to type at least 50 wpm.
WORKING CONDITIONS (environment and safety):
- Work performed in office environment
- Involves frequent contact with professional staff and managed care organizations
- Work may be stressful at times
- Interaction with others is frequent and often disruptive
disclaimer: The above job description has been written to indicate the general nature and level of work performed by employees within this classification. It is not written to be inclusive of all duties, responsibilities and qualifications required of employees assigned to this job.
US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
