Title: Design Researcher

Location: Dallas United States

Full time

job requisition id: R0037302

Job Description:

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for designing, conducting, and synthesizing human centered design research in support of C1 client design engagements and stakeholder collaboration projects. Responsibilities include leading design research activities and supporting concept design and implementation efforts based on formative, exploratory and evaluative research methods. The member insights will inform and inspire design and innovation engagements to address both user needs and HCSC stakeholder interests.

Required Job Qualifications:

Bachelor&#39;s degree and 3 years design research, product design, design strategy or other related field
Strong written, verbal, and interpersonal skills
Experience with user-centered design practices, methods and tools)
Experience with both qualitative and quantitative research methodologies and practices
Experience with translating insights into actionable solutions, products, or services
Experience working in a highly collaborative, consulting type environment

Preferred Job Qualifications:

Familiarity with the health care industry and/or a highly regulated service industry
Experience communicating with poise and professionalism with clients and co-workers
Experience collaborating and working with multi-disciplinary teams and cross functional departments
Experience in a consulting role with large enterprise level accounts and multiple, concurrent projects
Experience with Design Thinking, Human Centered Design, or UX and CX methodologies
Familiarity with quantitative research methods
Passion for improving member journeys through design
Experience with hybrid/remote working arrangements and virtual collaboration tools
Maintain a curious, user-centered mindset

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$54,800.00 - $121,100.00

Health Care Service Corporation - HCSC

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