About UsOur culture is based on connection, and that fuels our outstanding performance. At BroadPath, we maintain and nourish a commitment to home-based talent and innovative workforce technology that enables us to deliver unrivaled quality, flexibility, and transparency. We believe in meeting our associates where they are, be it in geography or career development. Our proprietary platform visually connects the members of each home-based client team, fully unleashing the skills and motivation of the industry’s best workforce and enabling our associates to reach their full potential. BroadPath is where connection happens.
Today, we provide services to Fortune 10 Health plan companies and Healthcare providers. BroadPath essential business functions include customer experience, sales, and back-office operations.
OverviewBroadPath is immediately hiring a Business Analyst to join our team. As a Business Analyst, you will support the development and implementation of reports and analyses across the organization. You will lead efforts to automate processes, enhance business intelligence capabilities, and drive strategic decision-making. Your role will involve engaging with internal departments to understand business requirements, identifying potential solutions using new or existing tools, and implementing effective strategies.
Responsibilities- Evaluates Change Request (CRs) received by users and determine the best process for a solution by testing, analyzing, and implementing, to resolve all identified issues to ensure all business needs are being met.
- Conduct various test on systems, vendor software, hardware, and user changes.
- Analyzes system problems and oversees the research and investigation of system issues.
- Determines impact to division, internal customers, and external customers.
- Implements solution by coordinating resources and/or system enhancements, applying peer and management review procedures as documented.
- Serves as a resource to all internal departments regarding system functionality.
- Coordinates system updates and maintenance and ensures file maintenance is performed accurately and timely for processing changes as directed by the internal controls.
- Coordinates file transfers to other entities.
- Ensures processing systems are in compliance with the Centers for Medicare & Medicaid Services (CMS) regulations and the organization’s business partner’s requirements.
- Assesses and executes change management demands on current and future processes to ensure compliance and promote efficiency of processing staff.
- Monitors and delivers reporting requirements timely and accurately as needed.
- Processes and manages sensitive, high-risk, and/or high-visibility workloads and inquiries timely and with accuracy.
- Collaborates well and serves as a subject matter expert to all internal departments, contractors, and customers as needed.
- Lead project development and implementation for operational and technical projects
- Analyze, maintain, create enhancements, and test the Workflow and Medicaid Management Information Systems (MMIS) systems.
- Acts as an interface between business units, technology teams, and support teams to achieve client’s goals.
- Acquires and maintains a thorough working knowledge of workflow and MMIS systems.
- Ensures Centers for Medicare & Medicaid Services (CMS) and Medicaid business partner’s reporting requirements are met.
- Contributes positively to a work environment that is flexible, adaptable, and team based.
QualificationsMinimum Qualifications:
- High school diploma or GED
- 1-7+ years of experience (ROP is based on experience)
- Enhanced computer skills, keyboarding, and data entry skills
- Experience with computer programs such as: Microsoft Word, Excel, Access, Outlook & SharePoint
- 1-2 yrs Healthcare experience
Diversity StatementAt BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
