Front Desk Agent (M-F 1p-9p ONLY)

Residence Inn by Marriott • Woodbury, MN • 9m ago

Front Desk Agent

Residence Inn by Marriott is a extended hotel in Woodbury, MN. We are currently seeking a Front Desk Agent to join our team. Our ideal candidate has a positive attitude, enjoys interacting with people, and is eager to learn and grow in a fast-paced environment ... Duties include: • Greeting and checking in guests as they arrive at the front desk • Answering phones and responding to emails from guests as well as other staff members • Checking guests in and out, collecting payment, and processing refunds or payments using Apple Pay or credit cards • Assisting guests with their luggage as they depart the property • Entering guest information into the proprietary proprietary software used by all guests (i.e., Apple software) • Filing information in the proprietary proprietary software used by all guests (i.e., Apple software) • Other duties as assigned

Experience: • Minimum of 1 year of experience in customer service • Experience with basic computer software • Ability to work evenings and weekends required.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Health insurance • Paid time off • Tuition reimbursement • Vision insurance

Schedule: • 8 hour shift • Evening shift • Holidays • Weekends as needed

Work setting: • In-person

Experience: • Customer service: 1 year (Required)

Language: • Spanish (Preferred)