Description:
Job Title: MedSpa Receptionist ... We are seeking a friendly and professional MedSpa Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service. As a MedSpa Receptionist, you will be responsible for greeting clients, scheduling appointments, and ensuring the smooth operation of the front desk.
Rejuvenation MedSpa Receptionist Responsibilities
• Meet and greet patients and guests entering the spa.
• Facilitate the check-in and check-out experience in an engaging manner.
• Monitors and answers incoming phone calls for Rejuvenation MedSpa
• Respond to patient inquiries via web and phone; handle inbound and outbound membership opportunities.
• Schedule appointments, medical and spa.
• Collecting payments and setting up automatic payments.
• Educate patients about membership and package opportunities.
Teamwork and Development
• Demonstrates the ability to be proactive, supportive, and collaborative.
• Share knowledge, promote positivity, and take personal responsibility for your professional development.
• Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner.
• Provide outstanding communication, documentation, education, and care to all patients.
• Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.
• Demonstrate the ability to prioritize and respond quickly to changing and fast-paced environment.
This is a full-time position, with the need for evening availability. Hours are flexible.
Requirements:
• Punctuality and adherence to schedule is a must.
• Excellent problem solving and time management skills.
• Ability to work at a computer for extended periods of time.
• Ability to thrive in a fast-paced work environment.
• Strong organizational skills and attention to detail
• Strong communication skills to interact in a professional manner.
• Ability to handle confidential and sensitive information.
• Strong customer service skills a must
• Prior experience in a healthcare facility and/or Spa.
• Knowledge of Spa services and products is a plus.
• Passion for health, skin and wellness is a must
