I am currently working to hire 3+ Customer Service Representatives for a large Auto Loan company in Alpharetta, GA. These roles are hybrid and require 2 days in office a week after successfully completing a month long in office training.
These roles are contract to hire and offer many great benefits upon conversion to permanent employment including PTO, performance bonuses, as well as 401K ... matching and benefits.
Schedule: Must be available to work Monday - Friday 8am - 8pm and Occasional Saturday's 9am - 1PM
Description:
• Receives incoming calls from customers, insurance company representatives, as well as dealership representatives
• Assist with servicing of the account and answering inquiries around the existing auto loan
• Generates pay off quotes, works with insurance companies and customers in scenarios where a vehicle has been deemed a total loss
• Answers questions around title information per state guidelines
Qualifications Needed:
• 2+ Years of Customer Service Experience in a Call Center Setting
• Ability to work in a metric driven environment with monthly goals
Desired, but no Required Qualifications:
• Auto Loan Experience
• Bilingual Ability in Spanish
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
