Transform Business Challenges into World-Class Technology Solutions
At TELUS, we’re not just building networks—we’re shaping the future of technology and enabling businesses to thrive. When you join TELUS, you’re joining a team that values innovation, collaboration, and the opportunity to make a real difference.
The Role: Customer Solutions Architect
Are you a technical expert with a knack for simplifying the complex? Do you thrive at the intersection of technology and business strategy? As a Customer Solutions Architect, you’ll play a pivotal role in helping businesses navigate their technology challenges and opportunities.
You’ll partner with our Mid-Market Sales teams, but your focus will be 60% technical—designing and positioning solutions that solve real-world problems. Your expertise in SDWAN, Cybersecurity, Unified Communications, and beyond will enable you to act as a trusted advisor, ensuring clients see the full potential of TELUS’ offerings.
What You’ll Do
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Consultative Design: Lead collaborative whiteboard sessions to analyze business pain points and translate them into innovative, multi-technology solutions.
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Technical Storytelling: Articulate complex solutions in a way that resonates with both technical and non-technical stakeholders.
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Strategic Influence: Develop holistic technology strategies that align with a client’s long-term business goals and ROI.
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Relationship Building: Build trust with C-suite executives and technical teams alike, becoming a go-to resource for their technology needs.
