Give me the basics!Our West Viginia Licensed Health Insurance Agents support our customers with their health insurance plans. A resident state license is required, but ResultsCX will support you in the purchase of any additional licenses required of your new position. There is no leads list, only qualified live leads transferred! Tired of the seasonality of normal AEP/OEP positions? This permanent position is for you!
Our Agents explain the features and advantages of the available medical plans and work to bring new members on as well as support current members with cost/plan analysis to identify the best products for them during their yearly review. This is a sales position but unlike other sales positions, we have paid training, and we are not commission-based!
Real Stories. Real Impact.“I had a call with a member who was newly diagnosed with a major medical condition. The member is alone and doesn’t have family close to her; she was overwhelmed with all of the new doctors, medical terms, medicines, and treatments. The member feared what her future held and was concerned she wouldn’t be able to afford upcoming expenses. I assured the member she was in great hands that day, we would take our time and find a solution so she could receive needed treatments at prices she could afford. During the call there were times we giggled together and times we even cried a bit. I looked up the member’s doctors, medications, checked EoCs for more information and we found a plan that would cover all the correct things and have low copayments. The member thanked me at the end of the call for being thorough, educating her on how insurance works including the basics such as MOOPs and deductibles, and mostly for being kind when she needed someone to care. Made my whole week.”
We expect greater of ourselves… What’s Your Greater? Come find it at ResultsCX!
What should I bring to the interview?
- Education: High school diploma or GED required
- License: Resident Health Insurance License in Hand with CE completed
- Sales Skills: We are looking for people who are ready to sell and close the deal – charismatic and persuasive individuals who excel at building relationships and connecting with others.
- Technical Proficiency: This position requires you to toggle back and forth between multiple systems while communicating with the customer. You will need to have intermediate/advanced technical proficiency
- Availability: Open availability between 7am-2am EST 7 days a week during season
- Pay Expectation: Our insurance licensed pay rate holds steady at $20/hr during the off season and moves to $21/hr during the selling season.
*Pay rates vary by program fit during selection consideration.
Nothing compares to my home office – Can I work from home?ResultsCX will provide the computer and equipment! To work virtual in your home, you will need:
- High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
- Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
- Dedicated workspace in your home that is free of background noise and distractions
- Additional equipment specifications will be tested during the interview process
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
