Job Type: Full-Time (No Travel Required)
Company: Clutch Global Logistics, Inc.
Work Location: Hybrid - Remote and Lombard, IL 60148
Basic Overview of Role and Responsibilities:
The successful candidate will assume responsibility for the below function.
- Manage the customers experience and work to ensure a happy and positive review
- Process ISF (Import Security Filing) entries
- Assemble entry packets for submission to Customs and approve applicable documentation
- Customs clearance of air, ocean, road, and rail shipments
- Process all entries via ABI in a compliant manner so that all CBP and other government agency requirements are fulfilled
- OGA processing
- Obtain Freight Release
- Facilitation and management of duty payments and ACH account
- Classification of goods and rating of commercial invoices
- Interface with U.S. Customs and any other government agencies
- Ensure compliance with Clutch Global Logistics, Inc. internal policies and procedures
- Recommend solutions to drive efficiencies and foster continuous growth
- Manage deliveries of LCL and air freight from US port/airport to customer door as needed
General Traits Needed for Success:
The ideal candidate will possess and display the below attributes.
- Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
- Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
- Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask.
- Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements.
- Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
- Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
- Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
- Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
- Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.
Experience of an Ideal Candidate:
It is preferred, but not required, that candidates have the following:
- Related professional experience working with CargoWise system
- At least 2 years of experience as an entry writer or in customs broker operations
- Experience with classifying goods
- Experience with OGA filings
Compensation:
- Salary
- Potential for Individual Performance Bonus
- Potential for Team Performance Bonus
- Annual Corporate Sponsored 401k Contributions
Benefits:
- Paid Time Off (PTO)
- 401k Savings Plan (Traditional & Roth Plans)
- Annual Corporate Sponsored 401k Contributions
- Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
- Dental Insurance - employee and dependents (Majority Funded by Employer)
- Vision Insurance - employee and dependents (Majority Funded by Employer)
- Short-term & Long-term Disability Insurance (Fully Funded by Employer)
- Group Life Insurance (Fully Funded by Employer)
- Various Additional Perks & Benefits
For company information please visit us at www.clutchgl.com
