Solutions Consultant

Administrate • Full-time • Remote (FR) • 2m ago

About Administrate

Administrate is a training management platform used by hundreds of companies around the world to plan, schedule, communicate, and resolve issues in our customer's training organizations. Our mission is to provide an industry-leading platform that enables enterprises to run their training function more efficiently and effectively so that they can focus more on connecting with people than administering programs.

We’ve evolved rapidly in recent years, with our platform now serving enterprise customers at scale. With headquarters in Edinburgh, Scotland, a base in the United States and team members working remotely across the globe, we're proud of the momentum we’ve built and even more excited about what’s ahead.

Administrate is committed to being an Elevator for People. We build software, but it’s our people who make us, and our customers, successful. We hire from a wide variety of backgrounds because diverse perspectives make us stronger. If you share our values, we’d love to hear from you.

About You

You love a challenge and want to be the best. You take pride and ownership in everything you do, and you love helping people achieve their goals. You're an exceptional communicator - equally comfortable translating complex technical concepts to a non-technical executive as you are articulating precise business requirements to an engineering team. You have a sharp analytical mind and a natural instinct for getting to the root of a problem before committing to a solution. People trust you, and they want you in the room.

You thrive at the intersection of technology and business. You get excited digging into a customer's workflows, uncovering their real challenges, and designing solutions that genuinely work, not just on paper, but in practice. You understand that what gets sold needs to be deliverable, and you take personal responsibility for making sure it is.

You love working with smart, creative people and hate mediocrity. Small teams, dynamic organisations, and flexible working environments are where you do your best work. Bureaucracy is for someone else.

You have a natural bias toward automation and efficiency. You spot opportunities to improve processes and you can't help but mention them. You're self-driven, proactive, and you hold yourself to a high standard. Your work day goes by quickly and you leave at the end of the day knowing you moved things forward.

What You'll Do

You'll be a key member of our Sales team, bridging the gap between what our customers need and what our platform can do. Specifically, you will:

Partner with Sales to assess the technical feasibility of customer requirements and contribute to a clearly defined scope within the Statement of Work before a deal closes.
Lead pre-sale discovery sessions to understand prospects' existing workflows, challenges, and objectives then translate those findings into well-defined solution proposals.
Design and present solutions that demonstrate clear, compelling value using the Administrate platform, ensuring alignment between customer expectations and platform capabilities.
Build business cases and technical documentation that help prospects make confident decisions.
Collaborate with Customer Success and Engineering teams to validate proposed solutions and ensure a smooth post-sale handover.
Act as a trusted technical resource for the Sales team, helping identify the right solution for each customer's unique situation.
Stay on top of product capabilities and new launches so you're always giving accurate, best-in-class guidance throughout the sales cycle.

What You'll Need

Demonstrated experience in a Solutions Consulting, Pre-Sales, or Technical Sales role, within an LMS environment.
Exceptional written and verbal communication skills, with the ability to engage confidently with both technical and non-technical stakeholders.
Strong problem-solving skills and an analytical mindset. You find root causes before reaching for solutions.
Solid understanding of technical architectures, security requirements, and systems thinking.
Hands-on experience working with REST and/or GraphQL API integrations.
Proficiency in one or more programming languages and a working knowledge of SQL and relational database concepts.
Proven ability to lead technical discovery sessions and translate findings into actionable solution designs and scoping documentation.
Experience collaborating cross-functionally with Customer Success and Engineering teams in a fast-paced environment.
Comfortable engaging with prospects and customers remotely and, when required, in person.
Education or training in a relevant field (Computer Science, Information Systems, Business Technology, or equivalent) is preferred, though equivalent practical experience is very much welcomed.

What You'll Get

Work remotely from anywhere in Europe (via EOR if not in the UK)
Enjoy working as part of a talented team where everyone's input is valued
An unrivaled work/life balance – you work a 4-day, 32-hour week but get paid for 5 days!
22 days holiday per year (based on a 4-day week) plus 6 Company holidays
Great tools – MacBook, 27" monitor, mechanical keyboard etc
Flexible working schedule
Entirely private and confidential access to our resident therapist

Note: there is one vacancy only for this role.